Traci Roberts | Page 7

Everyone is welcoming. The front reception is top notch. Edgar was a great sales person. He is personable and informative. Traci was also very helpful in the paperwork pr The front reception is top notch. Edgar was a great sales person. He is personable and informative. Traci was also very helpful in the paperwork process. Everyone treats you with courtesy and respect. More

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Greg helped me find the Subaru Outback that I wanted and was extremely helpful. After I bought it he made sure I was happy with the purchase and if there were anything else I had a questions on. This is my was extremely helpful. After I bought it he made sure I was happy with the purchase and if there were anything else I had a questions on. This is my 3rd Subaru buying from them and it's always a good experience. More

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Jason was great to work with and so was Traci when going through the financing portion. They ensured that everything was up to date and accurate on both ends. through the financing portion. They ensured that everything was up to date and accurate on both ends. More

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Everything was easy with no pressure and we got a great deal. Lots of options. Staff was friendly and helpful. Excellent experience. deal. Lots of options. Staff was friendly and helpful. Excellent experience. More

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They provide great service from start to finish of the buying experience. Daniel was helpful and a great sales consultant to work with during the process. buying experience. Daniel was helpful and a great sales consultant to work with during the process. More

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We worked with Austin and Joe to purchase our new vehicle. They were amazing. No pressure, they answered our questions, and worked with us to find the right vehicle and feel good about the purchase. vehicle. They were amazing. No pressure, they answered our questions, and worked with us to find the right vehicle and feel good about the purchase. We worked with Traci on the finance part of the purchase and she was awesome. So friendly, answered all of our questions and explained everything so well. Everyone at the dealership was very helpful and friendly. We would highly recommend Tucson Subaru. More

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Ordered and bought a hybrid crosstrek with Layla Lopez. Great and easy experience. Gave me all the information I wanted, no hassle. Traci Roberts in finance was great too. Great and easy experience. Gave me all the information I wanted, no hassle. Traci Roberts in finance was great too. More

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Friendly atmosphere, great team work among staff members, dog friendly, swift response to questions and concerns dog friendly, swift response to questions and concerns More

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Knowledgeable, easy to work with, relatable, and no pressure to buy. Would highly recommend a visit. pressure to buy. Would highly recommend a visit. More

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Estevan the sales person did a great job of making sure everything was what I wanted it to be. He gave me several options and I felt comfortable with the option I was going with. However when it came to th everything was what I wanted it to be. He gave me several options and I felt comfortable with the option I was going with. However when it came to the financial portion of the process. There was a miscommunication between Estevan and the finance person Tracy Roberts. Tracy went through the option I didn't agree with and I had to discuss this with Estevan and Tracy. Tracy called me back that same day and understood the situation and told me to come back the first business day to get this fixed. She went though all the option I didn't want vs the ones I agreed with. The sale is final and she gave me the out-the-door price I was discussing with Estevan. For the record the finance person and the sales person need to communicate what the customer wants and ensures that is what the customer wants. If this could have happened I wouldn't have had to come back to the dealership. I do like that the dealership is flexible and understanding of customers. I am glad we came to a final agreement and I would recommend this dealership to friends. More

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