Traci Roberts | Page 280

My first Subaru experience CJ and Traci made the whole experience a pleasure. My son was selling his car and I had to convince him to trade it in as part of our package instead CJ and Traci made the whole experience a pleasure. My son was selling his car and I had to convince him to trade it in as part of our package instead. It took 4 months and CJ kept in contact with me the whole time. I had a difficult time deciding between the Outback and Forester as I liked both. CJ was happy to go over the features of each of them several times and did multiple test drives with me. Both the trade-in and sale went very smoothly. More

Report | Print

Best car buying experience We were greeted by Kevin Woessner outside when we stopped to gather information. A few hours later we leased a 2015 Forester. We had never leased be We were greeted by Kevin Woessner outside when we stopped to gather information. A few hours later we leased a 2015 Forester. We had never leased before and did not think we were going to leave with a new car that day. Kevin was extremely friendly and knowledgable. We have never left a car dealership before feeling valued instead of being manipulated by the sales staff. Keep up the good work. More

Report | Print

Outstanding Experience Purchasing a Car from Tucson Subaru We just purchased a 2015 Subaru Outback with Joe Micoletti. It is by far the best experience we have ever had with a car purchase from a dealer. We We just purchased a 2015 Subaru Outback with Joe Micoletti. It is by far the best experience we have ever had with a car purchase from a dealer. We were undecided about any car when we arrived, he showed us what they offer, and we never felt pressured or like we were being taken advantage of. After we purchased the car, Joe took a great deal of time to show us how to use all the new features, a nice surprise since the sale was already closed. Traci was wonderful in finance, explaining everything thoroughly and offered several options. We have already recommended Joe to some friends. Thank you Tucson Subaru for employing such great people! More

Report | Print

One of the very best Tucson has to offer Great experience beginning to end. Friendly and caring staff with great knowledge of their products. Came into "just look" with the no pressure enviro Great experience beginning to end. Friendly and caring staff with great knowledge of their products. Came into "just look" with the no pressure environment it was easy to "just buy". Great sales staff and financing staff. Next car I buy, this dealership is at the top of my list for a new or used vehicle. More

Report | Print

Above and Beyond the Norm First, I'd like to say that Tucson Subaru provided the best experience I have ever had at a dealership. The friendly staff, their demeanor, and their First, I'd like to say that Tucson Subaru provided the best experience I have ever had at a dealership. The friendly staff, their demeanor, and their overall mission to take care of the customer speaks highly of this organization. I was never pushed or coerced into making a decision and I received all the answers to my questions. Back story: I was preparing for my military deployment and wanted to look at a few cars before I left with the thought of buying one upon my return. First I was shunned at the BMW dealership and I couldn't have been more of a waste of time in their opinion. The salesman didn't even give me his card. I found my way over to Tucson Subaru to look at the Impreza STi so I could find my back to the Subaru family. No STi in stock. It was that point, after hearing my situation, when the GM let me personally drive his Brand New Launch Edition STi, knowing I wasn't going to buy for upwards of a year. I was floored. Customer service means a lot in my book and I truly felt, not only appreciated, but valued as a customer. I told the GM I would be back, and I kept that promise because of the hospitality him and his staff provided. With all the help from John P., Joe M., and Traci, I would like to say Thank You and I truly appreciate the stand up people you really are. Tucson Subaru; placing the customer above the final sale price. Mike More

Report | Print

Best car buying experience yet!! I purchased 2 vehicles from Ken Murch. He treated me like a person and spent lots of time with me making sure that we got everything just right. Traci I purchased 2 vehicles from Ken Murch. He treated me like a person and spent lots of time with me making sure that we got everything just right. Traci did the financing and it was unlike any other car buying experience. I have nothing but good things to say about Ken and Traci, and Tucson Subaru. Will definitely be recommending them to friends and family!! More

Report | Print

Best car buying experience Very friendly and laid-back staff. Fair price on new auto, with all questions about the car thoroughly addressed. Felt like I was treated as a prosp Very friendly and laid-back staff. Fair price on new auto, with all questions about the car thoroughly addressed. Felt like I was treated as a prospective customer rather than as a sales target, and that the sales folks were really trying to help me find the best vehicle match for me, personally. Most pleasant and least stressful car buying experience in 45 years (ever). Car was delivered, as ordered, with no surprises. More

Report | Print

My best car buying experience Steve is an exceptional young man who reads his clients well, he answered all questions, listed to comments. He followed up by making very helpful su Steve is an exceptional young man who reads his clients well, he answered all questions, listed to comments. He followed up by making very helpful suggestions and hence we came home with a Crosstrek not an Imprezza and are very pleased. Traci also handled things on the business very efficiently explaining all the paper work and there was no pressure on what protection to purchase, all in all everything went very smoothly. More

Report | Print

Best experience ever!!! After tons of research into different vehicles (Mazda, Jeep, Honda & Subaru), we knew we wanted to go with the Subaru Forester. It has the best safet After tons of research into different vehicles (Mazda, Jeep, Honda & Subaru), we knew we wanted to go with the Subaru Forester. It has the best safety reviews and consumer reviews. And Tucson Subaru had really good reviews as well. From the minute we got out of our car and started walking up to the entrance, we were greeted by very friendly representatives who asked is we had an appointment and if so with whom. We were immediately directed to the Receptionist and introduced. The receptionist paged the representative we were there to meet with. From a previous phone conversation with him, he told me if he was busy he would make sure that his partner would assist us. He was busy with other customers so we were assisted by is partner, Rudy. Initially, we went in with the intent of buying a used Subaru Forester because we thought that would be most affordable for us (within our price range). However, after further discussions with Rudy, we decided to take him up on the lease option. This would put us into a NEW vehicle WITHIN OUR PRICE RANGE!!!! He was not pushy and was very professional. We had a previous engagement to get to, so Rudy ensured we had all the appropriate paperwork completed. Upon return the next morning, Rudy spent ample time with me going over the vehicle. I then met with Traci in the Finance Department and was once again, treated well. She went over all the aspects of the leasing process & options. This was the best, pressure free car buying experience ever! I love my new Subaru Forester and would highly recommend Tucson Subaru and Rudy Burneo!! More

Report | Print

Stress-free car-buying experience! Jack was great, low-pressure, and patient with all my questions. I was happy to buy a car from him! I guess the product kind of sells itself but I w Jack was great, low-pressure, and patient with all my questions. I was happy to buy a car from him! I guess the product kind of sells itself but I was pleased that no one resorted to bad-mouthing other brands. It was a pleasant car-buying experience. And I love my new Forester. More

Report | Print