Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,924 Reviews
Write a Review2924 Reviews of Traci Roberts
April 14, 2015
Only Deal in Town While it's nice that the dealer moved much closer to my sphere of influence, being the only Subaru dealership within 100 miles make for limited opport While it's nice that the dealer moved much closer to my sphere of influence, being the only Subaru dealership within 100 miles make for limited opportunity to haggle over price or features or repair costs. Due to ware and tear on an older model and the potential repair costs we went for a new or used 2015 model but found we had no wiggle room for negotiations and the trade-in value for the older model fluctuated with the price of one car option versus another. That was a surprise unless this is the new era of 'let's pretend your trade-in has any value at all'. I suspect the "value" was really based on the room the salesperson had to concede up front on the price of the purchase. Given the higher expense quoted for repairs through the dealer versus independent repair shops, it is quite possible we could have waited a few more years to trade in the old one. They really are good cars and it is a shame the reviewers continue to downplay their worth. The eyesight feature is outstanding! More
Other Employees Tagged: Ken Murch, Damon Smith
April 14, 2015
Buying experience at Tucson Subaru Met and worked with Kevin Woessner. He was very knowledgeable and helpful. I am a repeat Subaru buyer and had in mind what I wanted. Kevin was able to Met and worked with Kevin Woessner. He was very knowledgeable and helpful. I am a repeat Subaru buyer and had in mind what I wanted. Kevin was able to show me on all the new features of the 2015 Subaru that my 2008 did not have. I am very happy with the service that I received and the new car that I purchased. Kevin is a very positive asset to Tucson Subaru! It was a pleasure working with him. Traci in Financial also was helpful. She knows what she is doing and never pressured me to buy something that I did not want. More
Other Employees Tagged: Kevin Woessner
April 14, 2015
Great Experience Each person that we spoke with were very knowledgeable about the product, service, and financing. An amazing experience. Will tell all about our ex Each person that we spoke with were very knowledgeable about the product, service, and financing. An amazing experience. Will tell all about our experience. Thanks to all. K Marsden More
Other Employees Tagged: David Espinoza, Ken Murch, Garret Gebhart
April 08, 2015
Need a car? call Trent Our new Outback was the first used car we saw with the facts to back up its quality. The dealer made sure that the car was ready to be sold. That is, Our new Outback was the first used car we saw with the facts to back up its quality. The dealer made sure that the car was ready to be sold. That is, be a good car for the long term and not just the next 10 miles. We really appreciate the respect that was shown to us as buyers. Trent was very understanding and patient with us as tentative first time buyers, we did not feel rushed at all. This was also the case with Traci. We highly recommend this dealership and we are very happy with our new Subaru. More
Other Employees Tagged: Trent Nichols
April 08, 2015
Great experience! Quick and effective service! Everyone was very friendly and accommodating! We were able to order the car we wanted without too much hassle, and the pa Quick and effective service! Everyone was very friendly and accommodating! We were able to order the car we wanted without too much hassle, and the paperwork process was quicker and more efficient than our experiences at other dealerships. More
Other Employees Tagged: Joe Micoletti
April 08, 2015
4 Subaru's and Counting I've purchased 4 Subaru's from Tucson Subaru over the last 2 years and every experience has been exceptional. CJ Nichols has been my salesperson each I've purchased 4 Subaru's from Tucson Subaru over the last 2 years and every experience has been exceptional. CJ Nichols has been my salesperson each time and has been a true pleasure to work with. CJ made each purchase stress free and truly cared about our needs in a vehicle. I've also had the pleasure of working with Tim Hanson, Traci Roberts, and Louie Ascencio in the Finance department, each and every one of them were caring, considerate, professional, and made the car buying experience an enjoyable one. Servicing my vehicles at Tucson Subaru is always a professional, complete, and stress free experience as well. I would highly recommend Tucson Subaru for your next car purchase, terrific brand and terrific dealership. Tucson Subaru treats you like one of the family. More
Other Employees Tagged: CJ Nichols , Louie Ascencio, Tim Hanson, Greg Stewart
April 06, 2015
Best car buying experience ever! I have purchased many cars over the years and the professionalism and courtesy I experienced far exceed anything I have seen before. Kevin and Traci a I have purchased many cars over the years and the professionalism and courtesy I experienced far exceed anything I have seen before. Kevin and Traci are awesome! More
Other Employees Tagged: Kevin Gribble
April 05, 2015
Very happy working with this dealership Curt was very professional in answering our questions, and responded to our email and phone inquiries quickly. Traci Roberts was very efficient and Curt was very professional in answering our questions, and responded to our email and phone inquiries quickly. Traci Roberts was very efficient and personable. The team made the car-buying experience go smoothly and stress-free. More
Other Employees Tagged: Curt McHenry
April 05, 2015
John Petersavage is a superstar!! My wife and I went to Tucson Subaru to purchase a Forrester and were impressed with all aspects of the process. All the way from beginning to taking My wife and I went to Tucson Subaru to purchase a Forrester and were impressed with all aspects of the process. All the way from beginning to taking delivery of our new car was a great experience. We highly recommend this dealer to all who are looking for a new vehicle. More
Other Employees Tagged: John Petersavage, Joe Micoletti
April 01, 2015
Made the impossible, possible I came in to to have my 2013 Outback serviced. As I was getting ready to wait, I noticed a sign in the lobby saying Tucson Subaru was looking for cert I came in to to have my 2013 Outback serviced. As I was getting ready to wait, I noticed a sign in the lobby saying Tucson Subaru was looking for certain cars to trade or buy. My car was one of the models. So I thought, why not ask what the value was? I had been struggling to make the large payment and was looking to lower my monthly bills. The problem was my credit, it had taken a hit the past few years and now facing retirement I had no idea how to manage the 5 year loan. Gil had the answer! He said he could put me in a brand new CrossTrek XV with a 3 year lease and still save me $67.00 on my monthly payment. No money down. Traci in Finance gave me the happy news I could also have a 3 year maintenance plan, and be covered for 2 years under warranty. A great deal. I was sold and now happy to say I have a great new car and the sunroof I always wanted! Thank you Tucson Subaru! Gail C. More
Other Employees Tagged: Gil Warren

