Traci Roberts | Page 278

Steve Norris and Tucson Subaru My husband and I knew we wanted a Subaru but we didn't know which one would be the better fit. Steve Norris approached us in a very non aggressive way My husband and I knew we wanted a Subaru but we didn't know which one would be the better fit. Steve Norris approached us in a very non aggressive way which was very refreshing. He asked us some important questions to better understand what we were looking for in a car. We test drove a number of different Subarus and Steve Never made us feel rushed or that we were wasting his time in any way. We also knew we were not going to be buying for several months and that was absolutely fine with Steve as well. When it was all said and done we chose the Subaru Outback and ordered it just like we wanted it. When it arrived Steve gave us a call and we set up a time to pick it up. It was just as we expected and all that we wanted in our new vehicle. He made to buying process easy and seamless. We would recommend him and Tucson Subaru to all of our friends and family. Thank you Steve! More

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Amazing experiece Amazing experience with Steve Norris and Traci Roberts! Their patience, understanding, good humor, no pressure and was so appreciated by my husband Amazing experience with Steve Norris and Traci Roberts! Their patience, understanding, good humor, no pressure and was so appreciated by my husband and me. We were selling a house out of state and stopped by to just "look" when we found just what we wanted. I asked if they would consider "hold-zys" half jokingly until the house closed...and they did. Amazing. Stellar customer service from both Steve and Traci. More

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Great experience !!! Trent was great to work with. Took the time to answer questions with out any pressure to buy. Traci went thru all the necessary paperwork in a profe Trent was great to work with. Took the time to answer questions with out any pressure to buy. Traci went thru all the necessary paperwork in a professional manner. Would buy from again anytime !!! More

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Purchase of a new Vehicle CJ Nichols Our SalesPerson was very helpful and Polite. Answered all our questions and new the product well. Was very helpful getting our price. Also CJ Nichols Our SalesPerson was very helpful and Polite. Answered all our questions and new the product well. Was very helpful getting our price. Also Traci Roberts was polite and explained all the warranty's to us , they were great people to deal with. We would Highly Recommand them and the Dealer. More

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Great service I couldn't have asked for a better experience than the handling of our purchase. All was very patient when explaining all the coverage and paper work I couldn't have asked for a better experience than the handling of our purchase. All was very patient when explaining all the coverage and paper work in general. More

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Purchase of new vehicle. The people I dealt with were very efficient and pleasant. Explained all about the vehicle and pricing along with warranty and service. Both Trent an The people I dealt with were very efficient and pleasant. Explained all about the vehicle and pricing along with warranty and service. Both Trent and Tracy were excellent. More

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Fast, Friendly service Definitely coming back to this Subaru location. Rudy and Traci helped me in my first car leasing experience they couldn't have made it any better. Definitely coming back to this Subaru location. Rudy and Traci helped me in my first car leasing experience they couldn't have made it any better. More

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Great experience I had decided to turn in my 18 year old (!) Forester for a new one. I knew ahead of time what I wanted, since I had such good luck with my 1998 Fores I had decided to turn in my 18 year old (!) Forester for a new one. I knew ahead of time what I wanted, since I had such good luck with my 1998 Forester. The dealership is quite welcoming, my salesman was very kind and thorough and the finance person was very professional. From sales to finance to service, everyone is extremely courteous. More

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Satisfied customer I was able to get the vehicle I wanted for a reasonable price without haggling and was also given a great price for my trade-in. My experience at the I was able to get the vehicle I wanted for a reasonable price without haggling and was also given a great price for my trade-in. My experience at the dealership was very positive, as I was not kept there all day under high pressure sales pitches, as I have in the past with other dealerships. The staff was friendly and knowledgeable, as well as efficient. Prior to purchasing, I did much research online and communicated via email with my salesman who was very patient and responsive to my questions and my personal timeline for purchasing (it was about nine months between my first test drive and my purchase!) I'm also very satisfied with my new Forester. More

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Fast and Hastle Free! GREAT experience! We went into Tucson Subaru with less than four hours to buy a car - my husband had to be at the airport at 2:30 and we got to the dealership at about We went into Tucson Subaru with less than four hours to buy a car - my husband had to be at the airport at 2:30 and we got to the dealership at about 10:30. We explained our situation and our salesman, Manny Tellez, got the ball rolling right away. We picked the car, filled out the application, test drove the vehicle, and had all of the paperwork finalized with the help of Traci Roberts by 2:00. We made it to the airport in time and I now have a reliable vehicle to drive without worry while my husband is out of town. I would definitely recommend Tucson Subaru to anyone. More

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