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Traci Roberts
2,924 Reviews
Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,924 Reviews
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2924 Reviews of Traci Roberts
July 24, 2025
We are so pleased with this dealership and the service we received. Chris was extremely knowledgeable and excellent with answering our questions and helping us figure out the best car for our needs. He was v received. Chris was extremely knowledgeable and excellent with answering our questions and helping us figure out the best car for our needs. He was very patient and most enjoyable to work with. Everyone at the dealership was very friendly and professional. We feel very good purchasing our car from them, and know we will get great service from them in the future. More
by Barb
Other Employees Tagged: Chris Smith
July 23, 2025
Both Layla (sales) and Tracy (finance) were a pleasure to work with. They were helpful and friendly during a stressful time for me. Layla first reached out to me after I made an online inquiry. She quickly s work with. They were helpful and friendly during a stressful time for me. Layla first reached out to me after I made an online inquiry. She quickly sent me a video and multiple texts. She had the car that I was interested in purchasing pulled up to the door with the air conditioning running when I arrived for my appointment. Tracy made the financing part of the experience the best I have ever encountered. I returned after the purchase of my new-to-me car about a week later, and I interacted with many people, including Layla and Tracy again. Everyone was happy to answer my questions. I am quite pleased with my purchase and being a part of Tucson Subaru now. More
by singsasong
Other Employees Tagged: Dan Ford, Jesse Friedman, Layla Lopez , Scott Buford
July 22, 2025
Our experience was excellent. Mike was knowledgeable, patient, informative, and efficient. Every step of the process was well explained and there was no pressure to make a decis Mike was knowledgeable, patient, informative, and efficient. Every step of the process was well explained and there was no pressure to make a decision. More
by epennefather
Other Employees Tagged: Mike Henry
July 17, 2025
Edgar is a great salesman and the dealership has a relaxed and competent vibe. I’ll buy my next car here . The finance person , Tracy, was so proficient and flew through the process. Thanks to the sal relaxed and competent vibe. I’ll buy my next car here . The finance person , Tracy, was so proficient and flew through the process. Thanks to the sales manager who personally took the time to fix one issue. More
by jmann37
Other Employees Tagged: Curt McHenry, Edgar Gaxiola
July 16, 2025
No high pressure tactics when selling a car. The salesperson is not afraid what he does not know but strives to find the correct answer to queries. Gives a more acceptable rate for trade ins mak The salesperson is not afraid what he does not know but strives to find the correct answer to queries. Gives a more acceptable rate for trade ins makes doing business more satisfactory. That I was introduced to the manager to provide evaluation of the sales experience show how Subaru values inputs from prospective buyer. I have been to other dealership but they don’t come close enough to Subaru! More
by tipssy02
Other Employees Tagged: Jennifer Duran, Edgar Gaxiola
July 12, 2025
I have been coming to this dealership since for service since 2014. This time bought a new Outback. Everyone was so professional and nice! since 2014. This time bought a new Outback. Everyone was so professional and nice! More
by swirlgirl18
Other Employees Tagged: Gavin Quintana , Estevan Rosas
July 11, 2025
Tucson Subaru is great and Sean Johnson was a pleasure to work with, as he sold me a 2025 Outback Onyx XT, work with, as he sold me a 2025 Outback Onyx XT, More
by Hunter
Other Employees Tagged: Sean Johnson
July 10, 2025
We bought our Subaru CrossTrek while on the road driving between Washington and Arizona. We made an inquiry from Tucson Subaru's website and Estevan promptly got in touch with us. He answered all our ques between Washington and Arizona. We made an inquiry from Tucson Subaru's website and Estevan promptly got in touch with us. He answered all our questions, made a personal video, gave us numbers, and completed our negotiation including a trade-in all while driving across country. On the day of pickup, we had not even seen the CrossTrek, but Estevan had it all ready for us, including most of the paperwork. We did a test drive, checked out our trade-in and that was it! It was an amazing way to buy a car from our perspective, and Estevan went above-and-beyond to make it happen! More
by KEN A
Other Employees Tagged: Estevan Rosas
July 07, 2025
Great experience. The team got me into the vehicle I wanted at a competitive price. The team got me into the vehicle I wanted at a competitive price. More
by kwijibo
Other Employees Tagged: Arnie Rodriguez
