Tony Rocha

This dealership, and it's workers, consists of men and women who will do anything to get the customer to pay the highest price on a vehicle. Without remorse, they will walk up to you with a smile and esse women who will do anything to get the customer to pay the highest price on a vehicle. Without remorse, they will walk up to you with a smile and essentially scam you out of the next 5-7 years of your life. Sitting in this car dealership for about 9 hours made me incredibly uncomfortable and unsure of how a car purchase would be on my own. I was raised being taught to trust people that I make business with, and this dealership has shown me otherwise. Jacqueline, the woman I reviewed earlier, is not the main source of my grievance. This grievance comes from a salesman named Ibby Mendoza. Ibby lied to our faces about the benefits that he was providing, after causing us much time and stress. To be completely clear, I understand now that it is every car salesmans' job to hike up the price no matter what, so there is no need to fire Ibby if countless others do the same. It still does not accept the things he has done though. I love Honda as a car, but I will most likely never come to this dealership again. Thank you for ruining my trust. More

by GM23 Verified Customer Verified Customer

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Friendly store associates, clean environment. Jennifer was a great at customer service. I highly recommend Honda of Downtown Los Angeles. Jennifer was a great at customer service. I highly recommend Honda of Downtown Los Angeles. More

by DENAMARIE29 Verified Customer Verified Customer

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My sales rep. Brian was very professional, friendly and never pushy. The financing team work hard to find me the best rates that fits my income. Brian was very professional, friendly and never pushy. The financing team work hard to find me the best rates that fits my income. More

by amyalann Verified Customer Verified Customer

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Thanks for all your help and excellent customer service Jerry González. You are the best! Loving my new car. Jerry González. You are the best! Loving my new car. More

by CARLOS.DELAOCHAVEZ Verified Customer Verified Customer

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Muy buen servicio muy amables le ayudan súper rápido, le ayudan a responder sus dudas y todo muy bien ayudan a responder sus dudas y todo muy bien More

by Jocelinerodas1999 Verified Customer Verified Customer

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Great customers service. Will recommend Jose to friends and fam. Wish final amount out the door could had been more negotiable. Will recommend Jose to friends and fam. Wish final amount out the door could had been more negotiable. More

by luedhernandez Verified Customer Verified Customer

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It was hectic busy but in a good way. This is a high-volume dealership. Everyone was friendly, courteous and knowledgeable. Everyone took good care of us. Toni Rodriguez was great. Not pu This is a high-volume dealership. Everyone was friendly, courteous and knowledgeable. Everyone took good care of us. Toni Rodriguez was great. Not pushy or aggressive. Very professional. It took 7 1/2 to leave. We spent 1 hr. & 15 minutes waiting for Tony the finance manager. Then spent another 1 1/2 Hours with Tony completing the paperwork. You should really hire more finance managers! Overall I had a good experience. More

by CELIAASCANLON Verified Customer Verified Customer

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A very clean, friendly and welcoming environment. Bilingual and friendly staff to answer all your questions. Bilingual and friendly staff to answer all your questions. More

by SOTOJ1122 Verified Customer Verified Customer

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A very smooth and calm experience. I have never had a smoother and informed experience before. All thanks to Amalia. I have never had a smoother and informed experience before. All thanks to Amalia. More

by RISH Verified Customer Verified Customer

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Awesome 5 Star dealership, awesome customer service, awesome personnels. My most pleasant car buying experience provided by Mr Oscar Castaneda. He provided us with a red carpet treatment from start to f awesome personnels. My most pleasant car buying experience provided by Mr Oscar Castaneda. He provided us with a red carpet treatment from start to finish, very professional, super friendly, very knowledgable and super helpful. Really appreciate his customer service and I wish i could give him 6 stars. Thank you for making car buying a pleassant experience. More

by EBUDIMAN Verified Customer Verified Customer

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