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Honda of Downtown Los Angeles
Los Angeles, CA
4,332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,332 Reviews of Honda of Downtown Los Angeles
August 07, 2026
I had a great experience at Honda of Downtown Los Angeles. The staff was professional, friendly, and made the entire process smooth and stress-free. They answered all my questions, were transparent t Angeles. The staff was professional, friendly, and made the entire process smooth and stress-free. They answered all my questions, were transparent throughout, and provided excellent customer service. Venessa was very polite and professional , Jose welcomes you in the dealership with a great welcome . More
by baymanfar66
Employees Worked With
Vanessa Cosgaya
July 31, 2026
This honda dealer love the way they help you went to two other honda dealers before this one and they wouldnt even walk you in to there show room to seat down . There dealer s were super emty now i know why other honda dealers before this one and they wouldnt even walk you in to there show room to seat down . There dealer s were super emty now i know why.went to down town of la the show room full of peolpe doing deales i new i was in the right place .havent made a deal yet but this guys show you 100% love thanks guys you guys rock thanks luciano good sale person . More
by SPINERONE123
Employees Worked With
Luciano
July 26, 2026
I purchase car from them. No transparency. Trying to close customers without any reason. Told me the car is available and was dealing the same car with another customer.come t No transparency. Trying to close customers without any reason. Told me the car is available and was dealing the same car with another customer.come to sign paper work jacks up the payment. Wanted to leave the dealer 4 times . They kept the trade key, No through demo. Delivered the car by sign here and there. Honda is unhappy with them. More
by Mogfive
Employees Worked With
Chris Diaz, Victor Saucedo
March 24, 2026
Customer Service Experience at Honda Service Department I had an unsatisfactory experience with the service department. Prior to my visit, I received confirmation that my tires would be repla Department I had an unsatisfactory experience with the service department. Prior to my visit, I received confirmation that my tires would be replaced. However, when I arrived, I was informed that this was not authorized and was unexpectedly presented with an $800 charge. I attempted to discuss the matter with Service Managers Raul Escamilla and Oscar Villegas, but my concerns were not addressed adequately. Unfortunately, I felt that customer support was lacking in this instance. I recommend caution when considering services at this location, as I do not plan to return due to concerns about trustworthiness. I will share my negative experience with my close friends and family members More
by Frank
Employees Worked With
Raul Escamilla
February 21, 2026
This dealership is xxxxxxxx. Made an appt to test drive, they raised the price before the appt online, said they would honor first price, then 20 min before appt said it sold eve Made an appt to test drive, they raised the price before the appt online, said they would honor first price, then 20 min before appt said it sold even though it’s still posted online as for sale. They just didn’t want to sell it for the price they had posted. So if you want xxxxxxxx. Go here. More
by Anita
Employees Worked With
Sean Monroe
December 23, 2025
A Smooth Ride Starts With a Great Salesman Dustin Martinez, Thank you for the outstanding job you did helping us purchase our 2024 Honda Accord Hybrid yesterday. You took the time to listen car Martinez, Thank you for the outstanding job you did helping us purchase our 2024 Honda Accord Hybrid yesterday. You took the time to listen carefully. You checked more than once to be sure you understood what we wanted. That attention mattered to us. You addressed our needs directly and clearly. You negotiated a fair price and kept the process straightforward. We felt respected throughout and never rushed. Your professionalism and care made the experience smooth and positive. We appreciate your effort and your follow-through. Thank you again. Michael and Diane More
by Michael Gallagher
Employees Worked With
Dustin Martinez
