Tony Francisco
Service Advisor
Barker Buick GMC Cadillac
2030 E Ireland Grove Road
Bloomington, IL 61704
19 Reviews
Write a Review19 Reviews of Tony Francisco
October 26, 2025
I came to my appointment 2 days after having shoulder replacement surgery - when I arrived I had to park outside, because both lanes in service bay were full… this wasn’t a problem until, while trying to replacement surgery - when I arrived I had to park outside, because both lanes in service bay were full… this wasn’t a problem until, while trying to carry all of belongings to get to service desk, in one arm, the tech walking through the service bay made eye contact with me, and shut the garage door in my face before I could get inside… after walking around the side door to get in, I stood for 15 minutes in front of the 3 service techs typing in their computers (none were even on the phone) & no one addressed me - finally, I caught one of the service advisor’s eye & asked if he could take care of me… nope, he wasn’t my assigned advisor & I would just have to wait for mine (note: I specifically did not pick an advisor when making appointment) After leaving my car & taking shuttle home - 6 hours later, I still hadn’t heard from anyone & called to find out that my truck was already done… after being told shuttle wasn’t available for the rest of the day due to closing soon, I hired an Uber back to get my truck, where I then received a bill that included a $183 fuel filter - that I was told was $79 by the tech that called to get my authorization - when I questioned the cost, I was told “well, you didn’t ask how much labor would be”…. Really - this is your business practice? If there was any other place I could get my truck serviced while under warranty, I would do it after this experience I have a very expensive truck, with an engine (turbo diesel) that I’m not very comfortable with, and not having a reliable local dealer will certainly make this my last GM vehicle David Cook More
Other Employees Tagged: Caleb Stine
October 17, 2025
Friendly service person at terminal, told me what was to be done, then I waited comfortably in the side room, work was completed promptly and I have been happy that thework requested was completed as desir be done, then I waited comfortably in the side room, work was completed promptly and I have been happy that thework requested was completed as desired. More
October 11, 2025
Barker did a excellent job diagnosing and fixing the oil leak problem we had in a short time leak problem we had in a short time More
Other Employees Tagged: Bill Shoemaker, Brian Eden, Caleb Stine
October 03, 2025
Great service department, goes above & beyond. Was able to get in for service very quickly! Was able to get in for service very quickly! More
Other Employees Tagged: Bill Shoemaker, Brian Eden, Caleb Stine
August 27, 2025
Basic service takes too long. But clean,fl friendly environment. Upfront and knowledgeable. Trustworthy. Reasonable scheduling. But clean,fl friendly environment. Upfront and knowledgeable. Trustworthy. Reasonable scheduling. More
Other Employees Tagged: Bill Shoemaker, Brian Eden
August 19, 2025
Drake's smooth flow and introspective lyrics have made him a household name, while Sellers' sharp wit and satire have audiences laughing out loud. Barker's fearless approach to stunts has earned him a rep him a household name, while Sellers' sharp wit and satire have audiences laughing out loud. Barker's fearless approach to stunts has earned him a reputation as a true adrenaline junkie. Whether it's music, comedy, or action, these three individuals are redefining their respective genres and inspiring a new generation of fans. More
Other Employees Tagged: Kori Parker, Brian Brown, Mandy Dahm, Misty Yount, Bill Shoemaker, Brian Eden, Drake Davis, Caleb Stine , Joel Long

