Brian Eden
Service Advisor
Barker Buick GMC Cadillac
2030 E Ireland Grove Road
Bloomington, IL 61704
404 Reviews
Write a Review404 Reviews of Brian Eden
September 22, 2026
Barker Buick GMC Cadillac Since 2020 (when I purchased my automobile), has provided excellent customer service and making sure my automobile oil and other miscellaneous services are up to date. Kudos to Bria automobile), has provided excellent customer service and making sure my automobile oil and other miscellaneous services are up to date. Kudos to Brian and Shane (don’t know his last name). More
Other Employees Tagged: Bill Shoemaker , Shane and the porters.
September 21, 2026
Each time I have come for service, I feel like no one really cares. There is no warm greeting when you walk in the door. It's very informal. No eye contact. No smile. This las time I arrived, neithe really cares. There is no warm greeting when you walk in the door. It's very informal. No eye contact. No smile. This las time I arrived, neither of the guys looked up to acknowledge I was there. There is no warm smile with a thank you when you leave either. Each time took over 1.25 hours to get an oil change. I was told it was due to a recall. Then when I looked at my receipt when home, I noticed it said the recall wasn't even done. This was not told to me. In addition, after waiting over 1.5 hours, they didn't even vacuum the mats or wipe down the interior. These guys need some general customer service and effective communication training. I had a Lexus for 14 years prior to buying this car. Your guys need to spend a day at the Lexus dealership to see how customer service is done. More
Other Employees Tagged: don't know his name but at counter to far left when entering
September 16, 2026
I had a strange service request as a bird was stuck in the grill. The grill was damaged as well as a grill shutter. Brian ordered the parts to fix the grill and provided /a quote for insurance. The bir the grill. The grill was damaged as well as a grill shutter. Brian ordered the parts to fix the grill and provided /a quote for insurance. The bird was removed yesterday. More
September 15, 2026
They really care for there clientele. Nice people to be around. And work hard to please the customers Nice people to be around. And work hard to please the customers More
Other Employees Tagged: Bill Shoemaker, Caleb Stine, Tony Francisco
September 05, 2026
Brian’s talents in Service is an important reason I continue to purchase from Barker’s continue to purchase from Barker’s More
Other Employees Tagged: Tony Francisco
September 04, 2026
I love working w Corey and Matt. The service team is always ready and willing to help when necessary. Easiest dealer to work with when purchasing a car. The service team is always ready and willing to help when necessary. Easiest dealer to work with when purchasing a car. More
Other Employees Tagged: Kori Parker, Bill Shoemaker
September 04, 2026
This is my 5 car purchased from Brian Brown and Barker GMC. The sales process is 2 nd to none Barker GMC is the Best! GMC. The sales process is 2 nd to none Barker GMC is the Best! More
Other Employees Tagged: Brian Brown, Bill Shoemaker, Caleb Stine, Tony Francisco
August 28, 2026
Awesome service. Very Friendly and very very informative. Words. To get to fifteen. Hard to do Very Friendly and very very informative. Words. To get to fifteen. Hard to do More
Other Employees Tagged: Bill Shoemaker, Caleb Stine, Tony Francisco , Luke Neff

