Tom Terrill | Page 61

Excellent new car buying experience. Thanks Tom! As easy and pleasant an experience as I’ve ever had buying a new car. No pressure, no nonsense, no hassle. I had a car built to order and it arrived i As easy and pleasant an experience as I’ve ever had buying a new car. No pressure, no nonsense, no hassle. I had a car built to order and it arrived in just over six weeks. Tom Terrill was the consummate professional, handled everything promptly and efficiently from test drive to order, kept me up-to-date, and spent a full two hours reviewing every aspect of the car when it was delivered. I couldn’t be more pleased, and I would definitely recommend Tom Terrill and Flemington BMW. More

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Very positive experience I visited Flemington BMW after seeing an Auto Trader ad and had no previous experience with this organization. I met Tom Terrill and thoroughly enjoy I visited Flemington BMW after seeing an Auto Trader ad and had no previous experience with this organization. I met Tom Terrill and thoroughly enjoyed working with him throughout the entire process. He was extremely easy to work with and very knowledgeable about the 428i I was looking at and BMW products. He took the time to understand my interests and concerns and was solutions oriented, helping me qualify for some special Black Friday incentives. I was also impressed with the amount of time and thoroughness he exhibited when I came to pick up the car. Tom is a high quality sales person and I would highly recommend him to anyone interested in buying a BMW at Flemington BMW. More

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Trust Buying a used car can be a challenge for obvious reasons. In my case, I was interested in a CPO car, but lived over an hour away from the dealership. Buying a used car can be a challenge for obvious reasons. In my case, I was interested in a CPO car, but lived over an hour away from the dealership. So I had to rely on the client advisor: Tom Terrill to look over the car for me. Tom went out of his way to describe the car over the phone in perfect detail, putting himself in my shoes, as a discerning buyer with a critical eye. His observations were brutally honest, which put most of my fears at bay. When I finally saw the car, it was exactly as Tom had described. Interestingly, Tom pointed out things I never would have noticed, nor would I have cared about. This is a guy you can trust. More

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Tom Terrill is the Absolute BEST!!! I must again let BMW know what a phenomenal person and Client Adviser Tom Terrill is! Tom is the absolute quintessential definition of what all sales I must again let BMW know what a phenomenal person and Client Adviser Tom Terrill is! Tom is the absolute quintessential definition of what all sales personnel must strive to rise to. This will be our 7th BMW and Tom has always made this very easy. From walking across different parking lots in any weather condition to having us test driving multiple models to simply being just a very personable easy no pressure gentleman, which perfectly complements the enjoyment of the Ultimate Driving Machine! If we have any questions after the sale Tom always makes sure he is ready to give advice, look for BMW's for my next purchase or lease and notifying my wife, daughters and myself of all BMW upcoming events as well as BMW promotions. We have been loyal customers of Flemington BMW since 2002 and every time we visit the dealership my family is treated as if we are part of the Flemington BMW family. It is the little things that count in a customer relationship business and Tom Terrill is the go to person. We are always greeted by Ed Kiley or Byron Brisby Jr when we walk into the showroom and the quality service of Flemington Service is another reason we will always do business the Flemington BMW. I hope this note shows how well my family is taken care of when any of us visit the BMW of Flemington family. Thank you Tom once again for your GREAT service making the acquisition of any new BMW for my family an enjoyable experience. More

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Just leased a new BMW well... after having my BMW 325XI for over 11 years, it was time for a new one. I worked with Tom Terrill and Vince Dillon. Tom came up with several well... after having my BMW 325XI for over 11 years, it was time for a new one. I worked with Tom Terrill and Vince Dillon. Tom came up with several options for me and was very transparent about the pros and cons. Tom was very detailed and great to work with. Vince helped sealed the deal. On the day I picked up my BMW 328I wagon, Tom took me through every nook and cranny of the vehicle and made himself very available. I can say that all in all my working with Flemington BMW was a great experience especially as I was considering the potential of moving to an Audi. I can say for certain that the BMW drive experience and maintenance options was far superior to Audi hands down. I'd recommend Flemington BMW to anyone looking for their next BMW especially if you get to work with Tom and Vince :). -Craig L More

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Pleasant buying experience Tom Terrill was great to work with from start to finish. He was knowledgeable, very responsive, proactive and eager to help to make this a smooth buyi Tom Terrill was great to work with from start to finish. He was knowledgeable, very responsive, proactive and eager to help to make this a smooth buying experience. This purchase was a little more complex with an out of town buyer, but Tom worked hard to make it all come together to meet requested deadlines. Tom is a great representative for the dealership. More

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The Perfect Car Buying Experience Flemington BMW was not the closest dealership to my home but it certainly did everything I could hope for to gain me as a customer. The main reason I Flemington BMW was not the closest dealership to my home but it certainly did everything I could hope for to gain me as a customer. The main reason I bought my 2016 BMW X5 from Flemington BMW is my client advisor, Tom Terrill. He provided me with the best sales experience I have ever had. Tom didn't try to sell me a 2015 model that didn't have all of the options I wanted, as other dealers had tried to do. He offered to preorder a 2016 X5 exactly the way I wanted it. Other dealerships told me they couldn't order a 2016 X5 until October, Tom ordered mine on August 1st, 2015, it arrived about 3 weeks later. Tom spent many hours on 3 visits with me and my wife to test drive the X5 and teach us all of the car's many features. Tom Terrill is knowledgeable, the ultimate professional, and an extremely nice person. In addition, Jan Michael Blakely made the paperwork and payment a breeze when we took delivery. We love our new X5 after having it for only 1 week. I can't wait to buy my next BMW from Tom. More

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Very Rewarding Experience Tom Terrill is extremely knowledgeable and a proficient representative of FlemingtonBMW and the Flemington family of dealerships. Will return to Flem Tom Terrill is extremely knowledgeable and a proficient representative of FlemingtonBMW and the Flemington family of dealerships. Will return to Flemington for our next purchase. More

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Fantastic! Just leased my first BMW from Flemington BMW and had a fantastic experience. The staff really went out of their way to make the leasing process smooth Just leased my first BMW from Flemington BMW and had a fantastic experience. The staff really went out of their way to make the leasing process smooth and easy and spent plenty of time reviewing all of the features and gadgets of my car. Tom is great! Very personable, friendly and helpful. Would highly recommend. More

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Impressive Sales Experience Just purchased a new X-3 35i through Tom Terrill. Every facet of the buying experience was outstanding. Tom knew the vehicle inside and out, explained Just purchased a new X-3 35i through Tom Terrill. Every facet of the buying experience was outstanding. Tom knew the vehicle inside and out, explained the features confidently and was never stumped with a question. He has a very friendly personality which made the transaction fun. Tom always got back to us promptly, initiated contact in the beginning but never came across as pushy. I have already recommended Tom to a friend who will be shopping for her third BMW shortly, and we just picked the car up yesterday! Also, Becky Kosar handled the finances and she was excellent as well. Rich and Rebecca D More

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