Tom Terrill | Page 52

Terrific Tom Terrill Tom and his team made my new lease process a completely wonderful, from the initial car selection to the introduction to my new 5 series BMW and every Tom and his team made my new lease process a completely wonderful, from the initial car selection to the introduction to my new 5 series BMW and everything in between could not have gone smoother. He even helped transfer my Sirius radio agreement, can't say enough good things. BTW even the service staff was beyond helpful and courteous. Thank you Tom!!! More

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Deceptive Consumer Treatment of BMW. Beware of Flemington BMW on the way they will deceptively try to sell you a BMW. I have been a loyal BMW owner for over 20 years and BMW just changed Beware of Flemington BMW on the way they will deceptively try to sell you a BMW. I have been a loyal BMW owner for over 20 years and BMW just changed their maintenance program this year to really skinny it down. They do not tell the consumer this at all and when you ask them about it, especially my salesperson, Tom Terrill, he will lie to you about the program. Even worse, the finance manager, Becky, will not disclose the changes in the maintenance program to you. Neither fully disclosed the changes, even when asked specifically about changes to the program. This is not a dealership that I would ever recommend to anyone and beware of these two individuals. BMW has made this change to the previous all included maintenance program and is not in anyway making sure consumers are informed about it!!! More

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Exceptional Service Flemington BMW We felt very comfortable working with Tom Terrill. He was very professional, polite and detailed in his explanation of the paperwork and features of We felt very comfortable working with Tom Terrill. He was very professional, polite and detailed in his explanation of the paperwork and features of the new vehicle. He even helped in getting us some more dollars for our trade-in. Tom followed up with calls and emails to make sure we are happy with our purchase. Also, we would like to mention Greg Eckert, who responded immediately with information on the car we were inquiring about. It was such a hassle free experience working with everyone involved at Flemington BMW! Nick/Suz NY NY More

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Tom Terrill and European delivery Tom was very good to work with on our Flemington BMW purchase. He was knew everything about the car and the European delivery program, which I highly Tom was very good to work with on our Flemington BMW purchase. He was knew everything about the car and the European delivery program, which I highly recommend. Stan More

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Lease of 2017 X 3 Tom could not have been more helpful and accommodating. His is an outstanding professional and a true credit to Flemington BMW. The entire transaction Tom could not have been more helpful and accommodating. His is an outstanding professional and a true credit to Flemington BMW. The entire transaction, which included trading in my 2014 X 3, was a totally pleasant experience that went off without a hitch. Many thanks also to Byron Brisby Jr. and Vince Dillon for going above and beyond to ensure my total satisfaction. This is the 8th vehicle that I have acquired through the Flemington Dealership family and I continue to be impressed with the way they do business. More

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Leasing 2017 BMW 530 This was second time working with Tom Terrill.He makes buying a vehicle fun again. He is a true professional, we would and have recommended friends t This was second time working with Tom Terrill.He makes buying a vehicle fun again. He is a true professional, we would and have recommended friends to ask for him when going to Flemington BMW. More

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Happiness is a brand new BMW 440i My wife and I just leased our seventh (or eighth - can't remember) BMW from Flemington BMW, working with Tom Terril each and every time. It might hav My wife and I just leased our seventh (or eighth - can't remember) BMW from Flemington BMW, working with Tom Terril each and every time. It might have been easier going to a dealership closer to home. Some of the largest BMW dealerships in the US, if not the world, are in our backyard outside NYC, but our trust in Tom and Flemington BMW is absolute - a truly are thing in the modern world. Until we found Tom and FBMW, we had some horrendous car-buying experiences. All too often, our experiences were overly adversarial - getting to yes was a test of mental combat arms. I strayed from the field and bought another car brand a few years ago while may wife stayed with BMW. Comparing and contrasting my experience with hers was jarring. Watching FBMW bring a loaner car to our house 27 miles away when my wife's care need servicing turned me green with envy. I would recommend FBMW to everyone in the market for a German luxury car. More

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This is my 3rd X3 with Flemington BMW My 3 year lease of my 2014 BMW X3 began to creep up on me a few months back when I started going over mileage. I knew Tom Terrill was my go to sales r My 3 year lease of my 2014 BMW X3 began to creep up on me a few months back when I started going over mileage. I knew Tom Terrill was my go to sales rep since my parents had leased and financed a total of 6 cars with him. Tom started working with me several months back trying to get me out of my lease and into a new 2017 X3 executive model. He kept in contact with me every month via phone or email giving me options with new inventory. He understood I was a little more price sensitive this time around so he kept searching and checking in with me over the course of several months. About two weeks ago, two cars came in off of auction that Tom thought may be a good match for what I was looking for and also considering my price range. Tom was right! He had found what I was looking for... right down to the color :) Upon delivery of my 2017 X3, Tom went through all the technical details of the car with me as well as setting up my BMW assist before I drove away. I also received Sirius radio for a 5 month promotional period. He made sure to transport all of my belongings from my old vehicle while I was signing paperwork and even offered to return the old license plates for me. Tom and BMW Flemington were ON POINT from the beginning to end of my visit. I HIGHLY recommend checking out this dealership and meeting with Tom. He is highly knowledgeable, an amazing sales rep, and just a really nice guy! The warranty program from BMW and the Flemington BMW Service center is unlike any other dealership I have been to as they are simply put, exceptional! Thank you to everyone at Flemington BMW with a special thanks to Tom Terrill, Becky Kosar, and Ed Kiley. More

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Very good experience This was the second purchase from Flemington BMW. As expected the experience was pleasant. I worked with Tom Terrill who was pleasant, knowledgeable This was the second purchase from Flemington BMW. As expected the experience was pleasant. I worked with Tom Terrill who was pleasant, knowledgeable, easy to work with as well as respectful. More

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Tom Terrill Third purchase from Flemington BMW and Tom Terrill. Tom is friendly, knowledgeable, extremely responsive and easy to deal with. Able to conduct all Third purchase from Flemington BMW and Tom Terrill. Tom is friendly, knowledgeable, extremely responsive and easy to deal with. Able to conduct all aspects of deal thru email avoiding the hassle of dealership visits. Upfront with providing MF, residuals, etc. Regarding f&i - products are offered and no hard sell or pressure when declining. Service great - no issue with obtaining BMW loaners instead of a rental. Thanks Tom! More

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