Tom Kirkpatrick
Tom Kirkpatrick at Toyota of Scranton
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Tom Kirkpatrick

Head Service Technician

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
99 Reviews
5.0

99 Reviews

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99 Reviews of Tom Kirkpatrick

October 11, 2024

Dealership Rating
Employee Rating

Went in for a recall, the staff that I worked with were extremely friendly and helpful . More

by Nighthawk
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Toyota of Scranton responded

Nighthawk, Thank you for sharing your experience with us! We're glad to hear that our team was friendly and helpful during your recent visit for a recall. Providing exceptional service is always our goal, and it's great to know we were able to deliver that for you. If you need anything else or have any questions, feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future! Take care, Service Team Toyota of Scranton

September 23, 2024

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This dealership is the best I have ever encountered. Always a wonderful experience. I would give it 10 stars if I could. More

by JorgeH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

Sep 24, 2024

Toyota of Scranton responded

JorgeH, Wow, thank you so much for your amazing review! We’re beyond thrilled to hear that you consider us the best dealership you've ever encountered and that your experiences with us have been wonderful. Your kind words mean the world to our team, and we truly appreciate your support. We’ll continue striving to provide 10-star service every time you visit. Looking forward to seeing you again! Warm regards, The Toyota of Scranton Team

June 29, 2024

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Great staff, very knowledgable, not pushy, pleasant and friendly. The car is beautiful and runs great. I received extensive instructions on all the vehicle electronics and capabilities. More

by ROBODOC12345
Recommend Dealer
Yes
Jul 01, 2024

Toyota of Scranton responded

ROBODOC12345, Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant and friendly experience with our knowledgeable staff at Toyota of Scranton. It's great to know you’re enjoying your beautiful new car and found the instructions on its electronics and capabilities helpful. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new ride, and thank you for choosing Toyota of Scranton! Warm regards, The Team at Toyota of Scranton

June 27, 2024

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Very helpful will do there best too get u in a car ty for all u do people God bless u all Doug and Richie r very helpful...ty More

by KEYSERRAYLEEPIER43
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 28, 2024

Toyota of Scranton responded

KEYSERRAYLEEPIER43, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Doug and Richie were able to assist you and make the process of getting a car easier. Your appreciation means a lot to us. God bless you too, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

May 10, 2024

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Great service. Everyone is helpful. They keep you informed every at every step of the process. More

by DWRIGHTER0013
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Recommend Dealer
Yes

Other Employees Tagged: John Boyer

May 11, 2024

Toyota of Scranton responded

Thank you for the glowing review, DWRIGHTER0013! We're thrilled to hear that you had a great experience with us and that our team provided helpful service throughout the process. Keeping you informed every step of the way is our priority, and we're glad it made a positive difference for you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

April 08, 2024

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The personal in the service department are always great. Thank you Dave Grieco. Much appreciated More

by RYANARMEZZANI
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

April 01, 2024

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Best car dealership experience I've ever had. .. definitely going to be keeping my business here exclusively in the future More

by DKELLY0003
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Recommend Dealer
Yes
Apr 02, 2024

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

January 29, 2024

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This place is a A+ . I would take my car to no other Toyota dealer More

by SEELEYLORI1970
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Recommend Dealer
Yes
Jan 30, 2024

Toyota of Scranton responded

Dear SEELEYLORI1970, Thank you for sharing your positive feedback about Toyota of Scranton! We are honored to receive an A+ rating from you and truly appreciate your loyalty to our dealership. It's fantastic to hear that you wouldn't take your car to any other Toyota dealer. We strive to provide excellent service and a customer-friendly experience, and your endorsement means a lot to us. If there's anything specific you appreciate about our service or if there are ways we can further enhance your experience, please feel free to let us know. We value your input and are always here to assist you with any automotive needs you may have. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with top-notch service in the future. Best regards, Service Team Toyota of Scranton

January 12, 2024

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Such an Amazing staff, Always professional and very efficient. Love getting my car serviced at Toyota Scranton! More

by Jerry James
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 14, 2024

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

December 15, 2023

Dealership Rating
Employee Rating

Excellent as always - love the entire services team at Toyota - so helpful always - great experience More

by TIMODPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Grieco , Tyler Miller

Dec 16, 2023

Toyota of Scranton responded

TIMODPA, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had an excellent visit and that our services team at Toyota of Scranton continues to meet your expectations. Providing helpful and top-notch service is our priority, and we're glad to know that you had a great experience with us. Your kind words mean a lot to our team, and we truly appreciate your continued support. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We value your feedback and look forward to serving you again in the future. Thanks again for choosing Toyota of Scranton. We appreciate your trust and loyalty. Best regards, Service Team Toyota of Scranton

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