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Tom Kirkpatrick
Tom Kirkpatrick at Toyota of Scranton
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Tom Kirkpatrick

Head Service Technician

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
101 Reviews
5.0

101 Reviews

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101 Reviews of Tom Kirkpatrick

March 14, 2025

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Employee Rating

I am always impressed by and appreciative of the service and my overall experience at Toyota of Scranton. More

by DAVE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

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Mar 15, 2025

Toyota of Scranton responded

Hi Dave, Thank you for your kind words! We’re thrilled to hear that you consistently have a great experience with us. Your support means a lot, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

March 05, 2025

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Employee Rating

Fantastic service from Stephanie and everyone at Toyota of Scranton. Prompt and attentive. Great experience. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

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Mar 05, 2025

Toyota of Scranton responded

Hi Dave, Thank you for the fantastic review! We're thrilled to hear that Stephanie and our team provided you with prompt and attentive service. We appreciate your support and look forward to serving you again in the future! Best, The Toyota of Scranton Team

October 11, 2024

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Went in for a recall, the staff that I worked with were extremely friendly and helpful . More

by Nighthawk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernadine Welcome, John Boyer, Jon Higgins, Jason Paligiamo, Chelsea Zongilla, Daniel Seijas

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Oct 11, 2024

Toyota of Scranton responded

Nighthawk, Thank you for sharing your experience with us! We're glad to hear that our team was friendly and helpful during your recent visit for a recall. Providing exceptional service is always our goal, and it's great to know we were able to deliver that for you. If you need anything else or have any questions, feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future! Take care, Service Team Toyota of Scranton

September 23, 2024

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This dealership is the best I have ever encountered. Always a wonderful experience. I would give it 10 stars if I could. More

by JorgeH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

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Sep 24, 2024

Toyota of Scranton responded

JorgeH, Wow, thank you so much for your amazing review! We’re beyond thrilled to hear that you consider us the best dealership you've ever encountered and that your experiences with us have been wonderful. Your kind words mean the world to our team, and we truly appreciate your support. We’ll continue striving to provide 10-star service every time you visit. Looking forward to seeing you again! Warm regards, The Toyota of Scranton Team

June 29, 2024

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Great staff, very knowledgable, not pushy, pleasant and friendly. The car is beautiful and runs great. I received extensive instructions on all the vehicle electronics and capabilities. More

by ROBODOC12345
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, Jason Paligiamo

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Jul 01, 2024

Toyota of Scranton responded

ROBODOC12345, Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant and friendly experience with our knowledgeable staff at Toyota of Scranton. It's great to know you’re enjoying your beautiful new car and found the instructions on its electronics and capabilities helpful. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new ride, and thank you for choosing Toyota of Scranton! Warm regards, The Team at Toyota of Scranton

June 27, 2024

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Very helpful will do there best too get u in a car ty for all u do people God bless u all Doug and Richie r very helpful...ty More

by KEYSERRAYLEEPIER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Kevin Morrow, David Grieco, james Brown, John Boyer, Jon Higgins, Ashley Ochwat

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Jun 28, 2024

Toyota of Scranton responded

KEYSERRAYLEEPIER43, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Doug and Richie were able to assist you and make the process of getting a car easier. Your appreciation means a lot to us. God bless you too, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

May 10, 2024

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Employee Rating

Great service. Everyone is helpful. They keep you informed every at every step of the process. More

by DWRIGHTER0013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Boyer

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May 11, 2024

Toyota of Scranton responded

Thank you for the glowing review, DWRIGHTER0013! We're thrilled to hear that you had a great experience with us and that our team provided helpful service throughout the process. Keeping you informed every step of the way is our priority, and we're glad it made a positive difference for you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

April 08, 2024

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Employee Rating

The personal in the service department are always great. Thank you Dave Grieco. Much appreciated More

by RYANARMEZZANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Marco Valenti, Kacie Kuchinskas, Kevin Morrow, Brian Cloud, Tara Perri, David Grieco, james Brown

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Apr 09, 2024

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

April 01, 2024

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Best car dealership experience I've ever had. .. definitely going to be keeping my business here exclusively in the future More

by DKELLY0003
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Kevin Morrow, Richard LaRussa, Jammie Marcen, Brian Cloud, Tara Perri, David Grieco, Justin Cheverez, Jon Higgins

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Apr 02, 2024

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

January 29, 2024

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Employee Rating

This place is a A+ . I would take my car to no other Toyota dealer More

by SEELEYLORI1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2024

Toyota of Scranton responded

Dear SEELEYLORI1970, Thank you for sharing your positive feedback about Toyota of Scranton! We are honored to receive an A+ rating from you and truly appreciate your loyalty to our dealership. It's fantastic to hear that you wouldn't take your car to any other Toyota dealer. We strive to provide excellent service and a customer-friendly experience, and your endorsement means a lot to us. If there's anything specific you appreciate about our service or if there are ways we can further enhance your experience, please feel free to let us know. We value your input and are always here to assist you with any automotive needs you may have. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with top-notch service in the future. Best regards, Service Team Toyota of Scranton

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