Tom Jacobs

Car I was interested in was transported up from the PA dealership. Great experience working with Jake & Brian dealership. Great experience working with Jake & Brian More

by decampbell Verified Customer Verified Customer

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Service is pretty good no issues on the service and maintenance stuff couple things I feel like you can miss here and there but not horrible well not by another vehicle from the dealership though very maintenance stuff couple things I feel like you can miss here and there but not horrible well not by another vehicle from the dealership though very bad experience with the manager very unprofessional we had some trim work done from you guys and they messed it up three times and then we'll fix the scratches and things they did on my paint just want to buff it out won't pay for ceramic coating after you mess it up three times I think you should be able to repair the damages that were done Matthews Kia has lost my business buying vehicles from them maintenance wise will stay with the maintenance program More

by Kevinchambry Verified Customer Verified Customer

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The Service was excellent from the time I Arrived. Everything was presented and explained to me, What was going to be done in the time it would take? Everything was presented and explained to me, What was going to be done in the time it would take? More

by EYEONE3000 Verified Customer Verified Customer

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We received fast and reliable service. The parts manager was amazing and made sure they had all the parts they need to fix my car quickly. The parts manager was amazing and made sure they had all the parts they need to fix my car quickly. More

by joe2_7 Verified Customer Verified Customer

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I have been very happy with the people that take care of my car. When it's time to get a new car it will be from Matthews Kia. my car. When it's time to get a new car it will be from Matthews Kia. More

by cmonnat48 Verified Customer Verified Customer

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Professional, quality service, clean facility with a diverse workforce. All these factors matter. No foul language. Today the words ‘service’ hold little value since we don’t often see professional, qua diverse workforce. All these factors matter. No foul language. Today the words ‘service’ hold little value since we don’t often see professional, quality, old-school service, unfortunately. Matthews Kia provides, in my opinion, old-school service. Doug is the best! More

by TRACYDWYERBAKER Verified Customer Verified Customer

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Everyone is very friendly and helpful. I feel like family when I'm there. I never have to worry about something being wrong with the car. I'm always in good hands. I feel like family when I'm there. I never have to worry about something being wrong with the car. I'm always in good hands. More

by cmichelsen52 Verified Customer Verified Customer

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The dealership is a good place to go for Sales and Service and the People. Service and the People. More

by HOOTEE1995 Verified Customer Verified Customer

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I was in for my inspection and tire rotation. Everyone was very helpful. When waiting for my car, I was approached in the waiting area by a sales man who tried selling me another car. I und Everyone was very helpful. When waiting for my car, I was approached in the waiting area by a sales man who tried selling me another car. I understand it's a dealership but leave us alone. He seemed very creepy and kept winking at me. I felt little uneasy. Glad to have my car back and out with in 2 hours More

by offenm84 Verified Customer Verified Customer

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Service personnel were good. Very friendly to me and my spouse. My car is in good hands Very friendly to me and my spouse. My car is in good hands More

by PK1DAWLEY Verified Customer Verified Customer

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