Erica Polimeni
Erica Polimeni at Matthews Kia of Greece

Erica Polimeni

Vehicle Acquisition Specialist

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

Contact Me
4.7
12 Reviews

I started in the auto industry in 2014 as a sales assistant, then moved on to do PR work for service and parts. I've also done reception, front end management and BDC. You name it and I probably tried it. In 2021, I found my perfect fit, when Matthews named me the Vehicle Acquisition Specialist. I love what I do and have a genuine passion for it. I look forward to helping you and your family making the process of selling your vehicle easy.

Dealership Experience

7 yrs, 5 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

4.7

12 Reviews

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12 Reviews of Erica Polimeni

August 30, 2026

Dealership Rating
Employee Rating

Sale rep (Erica) was awesome, very informative and clear on explaining things and manager was awesome as well. Very personable and friendly and just an overall good experience More

by DHENNIN3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie James

July 02, 2026

Dealership Rating
Employee Rating

Great services fixed everything was great services great job shuttle van driver pick me up on time service was complerte ons my way More

by calebcon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Felix, Matt Martin , Audrey Fairbairn, Joey Greco

Jul 03, 2026

Matthews Kia of Greece responded

Hi Caleb! We appreciate the opportunity to service your vehicle here at Matthews Kia of Greece. Happy driving!

June 09, 2026

Dealership Rating
Employee Rating

I've always been very satisfied. The service is excellent. I've been a customer for years. More

by DEBCROC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, John Fiorino , Massimo Castelli, Doug Gray

Jun 09, 2026

Matthews Kia of Greece responded

We truly appreciate your feedback about our Team at Matthews Kia of Greece!

December 01, 2025

Dealership Rating
Employee Rating

Great service. Fast work. Great attitude. Always a pleasure to come in to the dealership More

by shamrock0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, John Fiorino , Massimo Castelli, Doug Gray, Joey Greco

Dec 02, 2025

Matthews Kia of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 25, 2025

Dealership Rating
Employee Rating

Exceptional, reliable and super helpful customer service, 10/10 would recommend, have been a customer for 6 years More

by MG807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 14, 2025

Dealership Rating
Employee Rating

Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More

by GT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Salamone, Tom Jacobs, John Fiorino, Matt Martin, Izzy Softic , Massimo Castelli, Audrey Fairbairn, Doug Gray, Xavier Sued

Jun 16, 2025

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Director, John fiorino, at jfiorino@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 17, 2025

Dealership Rating
Employee Rating

Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit More

by debragrant771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, John Fiorino, Izzy Softic , Massimo Castelli, Audrey Fairbairn, Doug Gray, Xavier Sued

May 19, 2025

Matthews Kia of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 24, 2024

Dealership Rating
Employee Rating

The Service was excellent from the time I Arrived. Everything was presented and explained to me, What was going to be done in the time it would take? More

by EYEONE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs , Ryan Allen, Pat Brown, Massimo Castelli, Bradley Hooper, Brett Format

Sep 30, 2024

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

July 07, 2024

Dealership Rating
Employee Rating

The dealership is a good place to go for Sales and Service and the People. More

by HOOTEE1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs, Ronald Felix , Matthew DiManno

Jul 08, 2024

Matthews Kia of Greece responded

Hi, Thank you for the perfect review!

June 21, 2024

Dealership Rating
Employee Rating

Great place to purchase a vihicle where qulified service reps help you choose the right vihicle for all your needs..Also mantaining 100% mantenance service . More

by MKELLY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone , Ryan Allen, Pat Brown, Massimo Castelli, Bradley Hooper

Jun 26, 2024

Matthews Kia of Greece responded

Hi MKELLY40, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

1

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