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Izzy Softic
Izzy Softic at Matthews Kia of Greece

Izzy Softic

Parts Advisor

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Izzy Softic

May 09, 2026

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Employee Rating

Service was very quick Lounge area was very clean Coffee was na added bonus to the wait More

by sharonboccaccio
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Recommend Dealer
Yes
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May 14, 2026

Matthews Kia of Greece responded

Hi Sharon! Thank you for recognizing that Izzy was an important part of making your visit to Matthews Kia of Greece a great one!

January 09, 2026

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Dealership has a bunch of great salespeople. Makes the process much better. Nice environment happy people. More

by darrenrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, John Fiorino, Benny Anderson , Joey Greco

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Jan 12, 2026

Matthews Kia of Greece responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

November 30, 2025

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Sometimes I wait too long and it gets to expensive buy the service adviser that is good tme More

by ROXIE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Fiorino, Matt Martin , Brent

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Dec 01, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 30, 2025

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Great service, Great people, Great value! ! Why go anywhere else for service or sales. Thank you Matthews Kia! More

by jfiorino1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs, Ronald Felix, Jake Gray, Benny Anderson, Matt Martin , Massimo Castelli, Doug Gray, Joey Greco, All service staff

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Dec 01, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 07, 2025

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Employee Rating

Very kind people and they provide good and fast services. Additionally easy to make an appointment More

by co3465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, John Fiorino, Nick Makowski, Matt Martin , Audrey Fairbairn

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Nov 11, 2025

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 14, 2025

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Employee Rating

Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More

by GT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Salamone, Tom Jacobs, Erica Polimeni, John Fiorino, Matt Martin , Massimo Castelli, Audrey Fairbairn, Doug Gray, Xavier Sued

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Jun 16, 2025

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Director, John fiorino, at jfiorino@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 17, 2025

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Employee Rating

Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit More

by debragrant771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Erica Polimeni, John Fiorino , Massimo Castelli, Audrey Fairbairn, Doug Gray, Xavier Sued

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May 19, 2025

Matthews Kia of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 11, 2025

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Employee Rating

Great service, I got my car back very quick and on time. Everything was up front before any work was done. More

by Nikosabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 12, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

March 10, 2025

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Employee Rating

First Class Dealership. We’ve purchased 2 vehicles from Mathews Kia and we’re very happy with the vehicles and the Customer Service! More

by smahone2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Felix, John Fiorino , Matthew DiManno, Ron Kyle, Many in Service Dept but I can’t remember all the names. Everyone has been extremely helpful!

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Mar 12, 2025

Matthews Kia of Greece responded

Hi- We're glad to hear you had a great experience with us! Thank you for your business and the great review! We hope you enjoy your new rides!

March 02, 2025

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Employee Rating

Very professional and committed to their work. They did great job plus washing the truck was extra work that I was not expecting. Thank you for all the work that was done. More

by antoineaemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, John Fiorino, Nick Makowski, Matt Martin , Joe Justiniano, Ron Kyle

Print
Mar 03, 2025

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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