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Jake Gray

Overview Reviews (28) Inventory (222)

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Jake Gray

Sales & Lease Professional

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.9

28 Reviews

Overview Reviews (28) Inventory (222)

Industry Experience

12 yrs

4.9

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Jake Gray

August 23, 2026

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Employee Rating

We went to Matthews just looking and due to the great sales associate, we ended up with a beautiful 2027 Kia Seltos. Jake answered all our questions and gave us information that we we needed to make an i sales associate, we ended up with a beautiful 2027 Kia Seltos. Jake answered all our questions and gave us information that we we needed to make an informed decision. After test driving a Frost Blue and being given a great deal, we made the choice to buy that car. We are very happy with our decision. Now we just have to learn how to navigate all the new technology. More

by WCMAGANS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 24, 2026 -

Matthews Kia of Greece responded

Thank you for the wonderful five-star review! We’re thrilled that Jake answered all your questions and provided the information you needed to make a confident decision. Congratulations on your beautiful Frost Blue 2027 Kia Seltos! We appreciate you choosing Matthews Kia of Greece, and our team is always happy to help as you become familiar with all its new technology.

April 26, 2026

Dealership Rating

Employee Rating

They found a good, affordable car, got it financed, provided good information about dealing with the insurance company, and made pick-up easy provided good information about dealing with the insurance company, and made pick-up easy More

by TURTLE2TURTLE62

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 19, 2026 -

Matthews Kia of Greece responded

It was our pleasure helping you find the right vehicle. Thank you for choosing Matthews Kia of Greece and enjoy your new ride!

March 21, 2026

Dealership Rating

Employee Rating

Recommend Jake Gray as your sales person. We’ve worked with Jake and have purchased 3 cars with him We’ve worked with Jake and have purchased 3 cars with him More

by Trickeycottage4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joey Greco

Mar 23, 2026 -

Matthews Kia of Greece responded

Hi- Your feedback means a lot to us. We’re grateful for the opportunity to earn your business and if there is anything more we can do to provide a better future experience, please don't hesitate to let us know how.

February 08, 2026

Dealership Rating

Employee Rating

Can not say enough about the service we received from everyone to make sure we could take our new vehicle home the same day. From the respect and courtesy to the test drive. WOW!! everyone to make sure we could take our new vehicle home the same day. From the respect and courtesy to the test drive. WOW!! More

by Adak1087

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

Feb 09, 2026 -

Matthews Kia of Greece responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

November 30, 2025

Dealership Rating

Employee Rating

Great service, Great people, Great value! ! Why go anywhere else for service or sales. Thank you Matthews Kia! ! Why go anywhere else for service or sales. Thank you Matthews Kia! More

by jfiorino1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs, Ronald Felix, Benny Anderson, Matt Martin, Izzy Softic , Massimo Castelli, Doug Gray, Joey Greco, All service staff

Dec 01, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 08, 2025

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Employee Rating

They were willing to work with me on a good price that we were both happy with. were both happy with. More

by rhinofan2

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 11, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 28, 2025

Dealership Rating

Employee Rating

The salesman, Jake, was very helpful. He guided me through the sales and use of the vehicle. He guided me through the sales and use of the vehicle. More

by awizard45

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 29, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 30, 2025

Dealership Rating

Employee Rating

Outstanding! !! Great sales person, Jake. Very knowledgeable and great customer service. He offered a great review of the Telluride. Thanks! !! Great sales person, Jake. Very knowledgeable and great customer service. He offered a great review of the Telluride. Thanks! More

by PAFROMM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

Sep 02, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Jake. We appreciate your kind words and look forward to serving you again in the future.

August 22, 2025

Dealership Rating

Employee Rating

I always love buying my car from Matthew car dealership. Great service and friendly pe Great service and friendly pe More

by jbutera7569

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ronald Felix, Benny Anderson , Matthew DiManno, Joey Greco, Ray Montalvo

Aug 25, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 18, 2025

Dealership Rating

Employee Rating

Very good experience, friendly staff that answered all questions and made me feel very comfortable with my purchase. questions and made me feel very comfortable with my purchase. More

by CHAYES026

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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