Todd Scharping
Todd Scharping at Matthews Hyundai of Greece

Todd Scharping | Page 11

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Todd Scharping

June 14, 2025

Dealership Rating
Employee Rating

All work was done in a professional manner and completed when they said it was to be done. More

by defendisjtrd
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 16, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2025

Dealership Rating
Employee Rating

Eric has gone above and beyond helping us work with the warranty company, getting our repairs done. He kept us informed of all their findings, and all the repairs before they were done. We would also like More

by tmcwise5899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval , Ashely

Jun 09, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 06, 2025

Dealership Rating
Employee Rating

When my car got towed in to Matthews Hyundai in Greece I did not know what to expect. But the service department reached out quickly and put all my fears to rest. They got me back on the road the same day! More

by CJAMES14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval , Massimo Castelli

Jun 09, 2025

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 06, 2025

Dealership Rating
Employee Rating

No complaints on the service department. My car was serviced rather quickly. There is a nice waiting area and everyone was friendly. More

by JOSICAT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 06, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again soon!

June 05, 2025

Dealership Rating
Employee Rating

Very helpful and We had a very good experience with the sales, service and finance people. The facility was very comfortable, and we would recommend doing business with them. More

by lathropr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 06, 2025

Matthews Hyundai of Greece responded

Hi- Our Team is committed to providing each of our customers with the best automotive experience and we’re happy to hear they delivered! We sincerely value your business and look forward to your next visit! Happy driving!

June 05, 2025

Dealership Rating
Employee Rating

They had my car in and out in record speed when I brought it there for maintenance. More

by EMILYMARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik

Jun 06, 2025

Matthews Hyundai of Greece responded

Hi- Our Team is committed to providing each of our customers with the best automotive experience and we’re happy to hear they delivered! We sincerely value your business and look forward to your next visit! Happy driving!

June 02, 2025

Dealership Rating
Employee Rating

Very professional and informative about what needed to be done and the approximate cost of all the services needed More

by bodenrw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 03, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 02, 2025

Dealership Rating
Employee Rating

Great customer service,knowledgeable people and good customer experience always encourage customers to share their experiences More

by IKKIK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 03, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 26, 2025

Dealership Rating
Employee Rating

I was 3 days over my warranty for 30k maintenance. I told him not to do it just change the oil even though they had to replace my engine when I had like 6,000 MI on it total lemon my horn has stopped More

by jrazorfgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Koval

May 28, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2025

Dealership Rating
Employee Rating

Service department manager was verbally abusive and accused me of sabotaging my own engine and blamed other shops of performing the work I took my car to their shop for. I took my car in because check More

by cvijecerata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Koval

May 28, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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