Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Eric Koval

June 11, 2026

Dealership Rating
Employee Rating

Brought my 2024 Elantra in for an oil change, tire rotation and State inspection. Everything was completed to my satisfaction. Employees of the dealership were all pleasant, saying hello, and asking More

by rwolfe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Contestible

June 03, 2026

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Everyone was friendly. Service was quick. Waiting room was nice. They told me about a recall and fixed it More

by BARBARA.PAMPER
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

Matthews Hyundai of Greece responded

Hi Barbara! Thank you so much for your kind words about our Team at Matthews Hyundai of Greece. We look forward to seeing you again!

May 15, 2026

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I was in Hilton visiting when my car lost all sound. The dealer got me right in and corrected the problem. So thankful! More

by pattytarricone
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2026

Matthews Hyundai of Greece responded

Hi Patty! It can be so scary when you're away from home and have an issue with your car. We're so glad Eric and the Team at Matthews Hyundai of Greece were able to get you safely back on the road in a timely manner! Thanks for sharing and giving us a great review.

May 15, 2026

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The service team is amazing. Friendly and quick service. Waiting room is comfortable and there are snacks More

by DONOVANMORGAN41
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone, Todd Scharping , Jared

May 15, 2026

Matthews Hyundai of Greece responded

Hi Donovan! Waiting areas are always better with snacks and great service. Thanks for recognizing our awesome service team at Matthews Hyundai of Schenectady with the awesome review!

May 11, 2026

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Justin was great to deal with for my new lease of 2026 Kona; Excellent car buying experience & the sale manager was proactive when he asked me if I was in the military & I provided my DD 214 & saved on my More

by mvanderwerf
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2026

Matthews Hyundai of Greece responded

We are so happy to hear that you have had such wonderful experiences with Sales and Service at Matthews Hyundai of Greece. Justin, Eric and Todd are all great at their jobs and are looking forward to seeing you again soon!

May 04, 2026

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All of the service and repair staff were amazing! ! They are polite, they smile, they are honest. Our tailgate was stuck shut and all of our clothes and medications were in the back of the truck on More

by MC.MIRAN
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Recommend Dealer
Yes

Other Employees Tagged: Mark Ostrander , Our repair tech was also amazing!!!!!

May 15, 2026

Matthews Hyundai of Greece responded

Thank you for trusting that you could come to our team here at Matthews Hyundai of Greece and get the help you needed. We are so grateful for the 5-Star review!

May 04, 2026

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Very clean ,neat & organized. People are knowledgeable and not pushy to buy recommendations but send y reminders More

by DAN
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

May 15, 2026

Matthews Hyundai of Greece responded

Hi Dan! We are so pleased that Eric and Todd delivered a great, hassle-free experience at Matthews Hyundai of Greece. We look forward to servicing your vehicle again soon!

May 03, 2026

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Very nice and easy to work with. I highly recommend using them and will refer people to them More

by MARYTOMSIC02
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Todd Scharping, Ray Montalvo , John DeSalvo

May 15, 2026

Matthews Hyundai of Greece responded

Wow! Thank you for the highest compliment we can get...referring your friends and family to us based on your great experience here at Matthews Hyundai of Greece. We can't wait to welcome them to Matthews Auto!

May 03, 2026

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Employee Rating

My front grill needed to be replaced due to chipping. Eric and Matthews rep looked at the issue ordered the parts. When received appointment with in a week. Day of appointment a little hiccup with how lo More

by LBAILEY_HANNAH
Service Communication
Recommend Dealer
Yes
May 15, 2026

Matthews Hyundai of Greece responded

Thank you for your kind words! We’re glad Eric and our service team took great care of you here at Matthews Hyundai of Greece.

April 27, 2026

Dealership Rating
Employee Rating

Polite, good communication about timing. Explained issue with autostart to me. Respectful service advisor. Bye More

by btolyhug
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Apr 30, 2026

Matthews Hyundai of Greece responded

Thank you for your kind words! We’re glad Eric and our service team took great care of you!

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