Todd Scharping
Todd Scharping at Matthews Hyundai of Greece

Todd Scharping | Page 12

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Todd Scharping

May 24, 2025

Dealership Rating
Employee Rating

Staff was very friendly and were able to look up paperwork on the work that needed to be done on my car quickly. The rest area at Matthew’s was comfortable and offered coffee and snacks to their cus More

by LNZEFFERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Blattner

May 28, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 23, 2025

Dealership Rating
Employee Rating

Justin was an amazing salesman. Very knowledgeable, and helpful. He helped me pick out a new Kona NLine that I absolutely love. Matthews Hyundai and Justin are top notch! More

by zeh62174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for choosing Matthews Hyundai of Greece for your new vehicle! We're delighted to hear about your positive experience with Justin. We appreciate your kind words and look forward to serving you again in the future.

May 23, 2025

Dealership Rating
Employee Rating

The service dept guy were Awsome including Sam the shuttle driver ! I use a walker and they all were very very helpful! More

by JOHNLOVE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval , Sam the shuttle driver was Awsome!

May 28, 2025

Matthews Hyundai of Greece responded

Hi John- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 20, 2025

Dealership Rating
Employee Rating

Anthony Dondorfer and the sales team at Matthew's Hyundai are the best! Very happy with my purchase! More

by jorgitotamayo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

May 19, 2025

Dealership Rating
Employee Rating

Professional, friendly, efficient, customer focused, clean, convenient location, answers customer's questions and addresses customer's concerns, More

by virginiaelizabethrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

May 19, 2025

Matthews Hyundai of Greece responded

Hi Virginia- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Dealership Rating
Employee Rating

I am very pleased with the professionalism and courtesy that I’m always shown when I go there! More

by piggly5892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

May 19, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 18, 2025

Dealership Rating
Employee Rating

The personnel are always friendly and polite. They do not try to “upsell” me when my car needs servicing. Quick and easy. More

by BLEISENRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 12, 2025

Dealership Rating
Employee Rating

They did the work fast and with good communication. However, they forgot to put my inspection sticker on and when I was halfway home I realized it. I went back and every one was at lunch and had to wai More

by riddle.l.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2025

Matthews Hyundai of Greece responded

Hi- We want to apologize for the inspection sticker not being placed in your car from the start. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully, you will give us a chance to earn your business again in the future.

May 11, 2025

Dealership Rating
Employee Rating

I wasn't aware that there was a staff shortage. So I would have to leave my car. Then they didn't have the part to fix my car when they thought it was in stock. Now I have to miss some time at work More

by gcb411us
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

May 12, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 11, 2025

Dealership Rating
Employee Rating

Service was Great as always. Todd, and the staff, got the job done ahead of time. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Matthews Hyundai of Greece responded

Hi Mike- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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