Todd Scharping
Todd Scharping at Matthews Hyundai of Greece

Todd Scharping | Page 10

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Todd Scharping

June 26, 2025

Dealership Rating
Employee Rating

They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d More

by wolfbearboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes. At your earliest convenience, please reach out to TellUs@matthewsauto.com.

June 26, 2025

Dealership Rating
Employee Rating

Matthews is one of the best if not the best dealer in town, I love everything about them. Nice job Matthews More

by eaddison1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 27, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 25, 2025

Dealership Rating
Employee Rating

The father and son were amazing. This dealership is wonderful. Everybody is nice and quiet. More

by JOELAMBERSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Matthews Hyundai of Greece responded

Hi Joe- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2025

Dealership Rating
Employee Rating

My Ioniq 5 has been in 3 times for an intermittent dead 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 3 More

by jjbush33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Kazlauckas, Eric Koval

Jun 24, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 22, 2025

Dealership Rating
Employee Rating

Checked me in right away. Kept me updated. Service took longer than expected but was OK More

by mgspaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 21, 2025

Dealership Rating
Employee Rating

They are always trying to sell unnecessary services to people, services they did not ask for. You go for simple services, and they will try to tell you to get your tires upgraded for winter, even though i More

by MOHAMEDSHEIKH720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Koval

Jun 24, 2025

Matthews Hyundai of Greece responded

Hi Mohamed, We regret hearing about your experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 20, 2025

Dealership Rating
Employee Rating

Service was quick. They gave us a great estimate that was very accurate. Thank you. More

by 327staff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 23, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2025

Dealership Rating
Employee Rating

Always on top of everything. Wonderful staff..excellent service.Also work with Todd Scharping usually.Quick and very efficient in every dealings I ever had More

by DSCHARPING01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 20, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 15, 2025

Dealership Rating
Employee Rating

Brought car in with one problem and left with another. Texted Eric and he asked when I wanted to bring back and I said next Friday and did not get a response. Eric was great while I was there but now I am More

by AMANDAA818
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 16, 2025

Matthews Hyundai of Greece responded

Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Matthews Hyundai of Greece and hope to see you again soon! We apologize for the delay in responding and will take this as a learning opportunity for our employees. If you have any further questions, please give us a call. We're always happy to help!

June 14, 2025

Dealership Rating
Employee Rating

The service was fantastic, as always. They are professional and personable. Communication throughout the service was excellent! Well done!!! Thank yo! More

by BILLFOX0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jun 16, 2025

Matthews Hyundai of Greece responded

Hi Bill- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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