Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 32

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.5
334 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

English English

4.5

334 Reviews

Write a Review

334 Reviews of Todd Rohrssen

July 01, 2021

Dealership Rating
Employee Rating

All good. Everyone was nice there. No issues, I would go again. Very close to me and I would go again. Thank you again. Ty More

by drums114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Jul 01, 2021

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

July 01, 2021

Dealership Rating
Employee Rating

I love dealing with Honda they make sure that everything is done on time and ready to go. They make sure you're pleased with there service More

by TRICEY46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Graves, Amos Longanecker, Joe Valente , Ritchie Sutton

Jul 01, 2021

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Jul 01, 2021

TRICEY46 responded

Thank you for your service!

June 30, 2021

Dealership Rating
Employee Rating

The dealership staff are always busy but they try to listen and serve you efficiently. More

by vergaranoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Jul 01, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We appreciate your business here at Honda of Kenosha.

June 25, 2021

Dealership Rating
Employee Rating

I use Honda of Kenosha for all of my service needs. They are friendly, courteous and get my requested services done on the time quoted. More

by bnikolschuetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Jun 25, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2021

Dealership Rating
Employee Rating

Always nice to know Honda of Kenosha takes great care of my CR-V. When it’s time to get a new car, Honda of Kenosha is at the top of my list. More

by ocforhills0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Jun 25, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience. We'll keep taking excellent care of your CR-V, and we look forward to helping you choose your next vehicle when the time comes!

June 24, 2021

Dealership Rating
Employee Rating

Very polite, timely and informative. I appreciate getting a call when me car was ready. The extra oil change and fluid check was done. The "butler" cleaning was well done. More

by marthajimwalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Jun 25, 2021

Honda of Kenosha responded

Thank you for leaving us a review, Martha! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thanks again for choosing Honda of Kenosha!

June 24, 2021

Dealership Rating
Employee Rating

Always very helpful and willing to do what is best for customer More

by terri.j.crangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Jun 25, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Terri! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2021

Dealership Rating
Employee Rating

I posted a review regarding a faulty airbag repair. I got a response of we are so sorry you had a negative experience. We strive to be better. Your feedback helps to make our service better for the next cust More

by Airbag Recall Fail
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sam Waddell

Jul 10, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 19, 2021

Dealership Rating
Employee Rating

I had an appointment at 8:15am to get 2 bulbs replaced and get my all season floor mats. Also i mentioned if they can set my doors to unlock when the car was shut off and the writer said he will see if th More

by jdmorales05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker

Jul 06, 2021

Honda of Kenosha responded

JD, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 10, 2021

Dealership Rating
Employee Rating

Fantastic service! Great communication and follow through. Very pleased with the service adviser and how he educated me on what was going to be done and how long it would take. More

by ANDREWSENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Honda of Kenosha responded

Thank you, Andrew, we appreciate your business and our team looks forward to serving you again soon!

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