Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

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673 Reviews of Sam Waddell

April 23, 2026

Dealership Rating
Employee Rating

Samual, the service advisor, was very helpful, kept me informed & worked with me on a critical repairs as well as outstanding recalls & scheduled maintenance, while my car was in. He coordinated a loaner More

by teresa.obrien66
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2026

Honda of Kenosha responded

It’s great to hear that Sam kept you informed throughout the critical repairs, recalls, and scheduled maintenance on your Honda. We’re glad the loaner arrangement worked well during the three-day work period and that the final cost stayed below the initial estimate. We appreciate the five-star rating and your confidence in our team.

April 21, 2026

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Very excellent customer service and very professional staff, they provide fast honest and high quality service,Kevin zatz explain every thing clearly and transparent about cost. More

by MALDUDISYED
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Honda of Kenosha responded

It’s great to hear our team delivered fast, honest, and high quality service on your Honda Pilot. Kevin is pleased the cost details were clear and transparent. Thank you for sharing your experience.

April 21, 2026

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Sold me a car with a broken seatbelt and broken radio. Never fixed my car issue with the radio and the back seatbelt doesn’t work. More

by emilymarth1993
Service Price Transparency
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Recommend Dealer
No
Apr 24, 2026

Honda of Kenosha responded

Thank you, Emily, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 24, 2026

Honda of Kenosha responded

Thank you, Emily, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 26, 2026

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Work was fairly priced, service writer was friendly, faculty very clean and comfortable. Highly recommend. More

by MLeVan
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Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Mar 26, 2026

Honda of Kenosha responded

Thank you for recommending our service! We’re glad your Honda Ridgeline work was priced fairly, you found the service writer friendly, and the facility comfortable and spotless. We look forward to welcoming you back for your next service visit.

March 24, 2026

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Plenty of convenient times available for my oil change service. Check in process was quick and efficient. Vehicle was ready at the promised time. Waiting room area is comfortable. Toilets are spotlessly c More

by djlloyd_wi
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Honda of Kenosha responded

We appreciate you mentioning the convenient scheduling and efficient check in for your oil change. Sam and our service team are pleased your Honda was ready on time and that our clean waiting area and facilities added to your comfort. We look forward to your next service visit.

March 18, 2026

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Excellent service, quick tire replacement, professional team, smooth experience, highly recommend this dealership to everyone. More

by Ivette Camarano
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2026

Honda of Kenosha responded

Delighted to hear our team delivered efficient tire replacement for your Honda Civic Hybrid. We appreciate your recommendation following such a seamless, professional service.

March 15, 2026

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Employee Rating

They are really nice guys! We know that my car is in good hands . Keep doing that. And we appreciate you trust.. Thanks for your help. More

by Jorge a sosa
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Recommend Dealer
Yes
Mar 15, 2026

Honda of Kenosha responded

It’s wonderful to hear you feel confident entrusting your Honda CR-V to our team. Sam will be pleased to know his help made a difference. We appreciate your kind words and look forward to assisting you again.

March 08, 2026

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Rodney and Honda of Kenosha take great care of our vehicles. We the get the job done right. More

by davidgo420
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Kenny Abuhassan

Mar 08, 2026

Honda of Kenosha responded

We’re grateful for the five-star rating and glad Rodney and our service team took great care of your Honda Civic Si. It’s rewarding to hear we got the job done right. Thank you for trusting us with your vehicle.

March 04, 2026

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I am a 3 time lessee, and the customer service in the sales department has always been above par. My salesman didn't pressure me, the managers worked hard to get me to the payment I needed and finance de More

by GinaH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2026

Honda of Kenosha responded

Thanks for leasing your third Honda CR-V. We’re glad our sales team offered a pressure-free experience, our managers and finance department kept things efficient, and our service team accommodated your needs each visit. It’s great to know our cashiers greet you warmly every time.

February 23, 2026

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Always a quick and reliable dealership to get my Honda pilot oil changed and other necessities with my vehicle. More

by cwsnsk
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Kevin Zatz

Feb 23, 2026

Honda of Kenosha responded

It’s great to know our team delivers quick, dependable oil changes and maintenance for your Honda Pilot. Thank you for your continued trust in our service.

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