Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
682 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 3 mos

4.8

682 Reviews

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682 Reviews of Sam Waddell

September 16, 2026

Dealership Rating
Employee Rating

X x x x x x x x x x x x x x x More

by txfo
Service Price Transparency
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Recommend Dealer
Yes

September 02, 2026

Dealership Rating
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Always receive excellent service at Honda of Knosha. Joe Valente takes care of any issues that need attention. More

by td80
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2026

Honda of Kenosha responded

Your note about Joe taking care of any issues that need attention highlights our team’s dedication to thorough service. Knowing that your Honda Accord Hybrid has consistently received excellent care means a lot to our team.

August 30, 2026

Dealership Rating
Employee Rating

HOK is top notch. Anthony, Adam from the financing team, Musa and Cory are the best! Easy to work with. They keep us coming back! More

by nicky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , Anthony Lee

Aug 31, 2026

Honda of Kenosha responded

Your praise of our top-notch service means a lot to our team. We’re glad the purchase of your new Civic felt effortless from start to finish and that Anthony and our financing team were easy to work with. We truly appreciate your continued loyalty.

August 19, 2026

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Great job great job great job great job great job great job great great job More

by jswan0
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Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

Hearing that you thought we did an excellent job on your Honda Odyssey service means a lot to our team. Sam is pleased to see your feedback.

August 19, 2026

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Excellent service by the staff. I would recommend to everyone associated with the dealership around. More

by patelrashminster
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

We’re glad the service on your Honda CR-V met your expectations. Hearing you’d recommend us to everyone around means a lot to our service team.

July 26, 2026

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Employee Rating

Sam Waddell is a great service tech. Very friendly and helpful. My car is serviced in a reasonable amount of time and come back to be clean and ready to go. More

by mfreitag53
Service Price Transparency
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Recommend Dealer
Yes
Jul 27, 2026

Honda of Kenosha responded

We’re thrilled that Sam’s friendly service made your Honda CR-V visit smooth. It’s great your vehicle was returned promptly, clean, and ready to go. Thank you for the five stars and for sharing your experience!

July 22, 2026

Dealership Rating
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Had a couple of noises on my 2 year old pilot. Out of standard warranty with 50,000 miles but have extended warranty. $190 for diagnosing a loose bottom cover and probably tire hum seems a bit hig More

by Twoj238
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam

Jul 24, 2026

Honda of Kenosha responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 09, 2026

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Always a GREAT experience when it comes to all things HONDA OF KENOSHA! I appreciate the kindness, top tier customer service, friendly conversations, laughter, and the willingness of the staff to ensure More

by Princess Ervetta
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2026

Honda of Kenosha responded

It’s great that you make the 50-minute drive and share laughs with our team. It’s wonderful that Nate, Trevor and Joe went the extra mile during your Honda HR-V service. Thank you for choosing us for your third Honda.

June 22, 2026

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Employee Rating

Service writer was friendly and quick to greet us for our appointment. Job was on time and car was clean nice job More

by marjac52
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 23, 2026

Dealership Rating
Employee Rating

Samual, the service advisor, was very helpful, kept me informed & worked with me on a critical repairs as well as outstanding recalls & scheduled maintenance, while my car was in. He coordinated a loaner More

by teresa.obrien66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2026

Honda of Kenosha responded

It’s great to hear that Sam kept you informed throughout the critical repairs, recalls, and scheduled maintenance on your Honda. We’re glad the loaner arrangement worked well during the three-day work period and that the final cost stayed below the initial estimate. We appreciate the five-star rating and your confidence in our team.

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