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Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
329 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

4.6

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

April 21, 2026

Dealership Rating
Employee Rating

Very excellent customer service and very professional staff, they provide fast honest and high quality service,Kevin zatz explain every thing clearly and transparent about cost. More

by MALDUDISYED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz, Anthony Rodriguez, Melanie Friedrich

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Apr 21, 2026

Honda of Kenosha responded

It’s great to hear our team delivered fast, honest, and high quality service on your Honda Pilot. Kevin is pleased the cost details were clear and transparent. Thank you for sharing your experience.

April 21, 2026

Dealership Rating
Employee Rating

Best service ever. Because of that I will keep my car for years. Excellent cars. More

by voxdoctamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Joe Valente, Martin Silva

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Apr 21, 2026

Honda of Kenosha responded

It’s wonderful to hear you had such a positive service experience with your Honda Civic. We’re glad the quality of our work gives you confidence to keep your car for years ahead. Thank you for recognizing our excellent Hondas.

April 21, 2026

Dealership Rating
Employee Rating

Sold me a car with a broken seatbelt and broken radio. Never fixed my car issue with the radio and the back seatbelt doesn’t work. More

by emilymarth1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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Apr 24, 2026

Honda of Kenosha responded

Thank you, Emily, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 24, 2026

Honda of Kenosha responded

Thank you, Emily, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 18, 2026

Dealership Rating
Employee Rating

Excellent service, quick tire replacement, professional team, smooth experience, highly recommend this dealership to everyone. More

by Ivette Camarano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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Mar 18, 2026

Honda of Kenosha responded

Delighted to hear our team delivered efficient tire replacement for your Honda Civic Hybrid. We appreciate your recommendation following such a seamless, professional service.

March 05, 2026

Dealership Rating
Employee Rating

This dealer has never let me down! On my 7th Honda purchased and serviced here. Great people!!! More

by PeteH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2026

Honda of Kenosha responded

It’s fantastic to welcome you back for your seventh Honda and to service your Passport. We appreciate your loyalty and are glad our team continues to meet your expectations. We hope to see you again soon.

February 27, 2026

Dealership Rating
Employee Rating

I've only interacted with the service department since I moved back up here, but all my experiences have been great! Knowledgeable, and good at explaining things. More

by scrollreader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Zatz

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Feb 28, 2026

Honda of Kenosha responded

Fantastic to know our team’s knowledge and clear explanations have made your service visits so positive. Thank you for entrusting your Honda Fit to us, and we look forward to assisting you again.

February 25, 2026

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Employee Rating

They were easy, fast, and so amazing The best and only dealership I go to get service on my vehicle. More

by april.llama
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Dressen

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Feb 25, 2026

Honda of Kenosha responded

So glad to hear your visit was smooth and efficient. Todd and our service crew appreciate your loyalty and look forward to caring for your Honda Ridgeline again.

February 08, 2026

Dealership Rating
Employee Rating

Knew my car needed maintenance thanks to Joe for helping me figure out what needed fixing and what could wait.my car is running a lot smoother and they got rid of my mouse. More

by tonyneathery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz

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Feb 08, 2026

Honda of Kenosha responded

We’re glad Joe helped you identify which Honda CR-V maintenance items required immediate attention and which could wait. It’s rewarding to know your vehicle is running smoother and the mouse issue was resolved. Thanks for the five-star rating!

December 29, 2025

Dealership Rating
Employee Rating

At this dealership, everybody is professional and through, as well as good at their jobs, no matter what it takes. They say their customers are like family. More

by joesephherman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, Rodney Porter, Sam Waddell, Kevin Zatz, Ken Leipart

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Dec 29, 2025

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

December 29, 2025

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Employee Rating

Always great service from Honda of Kenosha Service Department. Fast service and they are always super knowledgeable and friendly. More

by crystalgeralilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lee, Jesus Marti, Sam Waddell

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Dec 29, 2025

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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