Todd Rohrssen | Page 31

The service was great and they were helpful in that I didn’t need to have the A/C checked and I needed a inside air filter changed.Great job done by all! didn’t need to have the A/C checked and I needed a inside air filter changed.Great job done by all! More

by SUSANROTHER Verified Customer Verified Customer

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Greeting me as soon as I came in told me to leave keys In car than step inside and was attended right away very polite and oil change was done fast and explain my cart follow up throughly car than step inside and was attended right away very polite and oil change was done fast and explain my cart follow up throughly More

by twisted2214 Verified Customer Verified Customer

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Friendly without being fawning. Punctual with all work performed as promised. Clean waiting area room where I could read a book undisturbed as the work was undertaken. performed as promised. Clean waiting area room where I could read a book undisturbed as the work was undertaken. More

by BMACHADO Verified Customer Verified Customer

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I am very pleased with all the kind knowledgeable people who are willing to go the extra mile to help thank you so much amy who are willing to go the extra mile to help thank you so much amy More

by steffaniemartin1973 Verified Customer Verified Customer

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My agent was great. He answered all the questions I had, he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. More

by Cbgriffincb Verified Customer Verified Customer

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Overall not amazing communication. It's left a lot on the customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in fact be a problem when the time came to come through on it. It's also telling overhearing some other conversations between service staff and customers, on more than one occasion it seems like the service staff was being deliberately obtuse to 'get back' at another department that had pointed the customer to the service desk for a solution. In the end though that just leaves an unhappy customer. Overall they're probably no different from any other dealership's service department but let's be honest, that's not a high bar. More

by jwc123 Verified Customer Verified Customer

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Great communication with the service staff on what vehicle services are recommended, what can and cannot wait. We have found completing the recommended services makes for a reliable vehicle. vehicle services are recommended, what can and cannot wait. We have found completing the recommended services makes for a reliable vehicle. More

by dannow1948 Verified Customer Verified Customer

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Service was great recall was to take 1 -1/2 hours i think it only took 1/2 hour washed my car looked great very pleased with the service it only took 1/2 hour washed my car looked great very pleased with the service More

by cappelencouple Verified Customer Verified Customer

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Very courteous both while booking the appointment, during drop off, and for pick up. Happy to answer questions and went over work done today and things that will likely be due at next maintenance drop off, and for pick up. Happy to answer questions and went over work done today and things that will likely be due at next maintenance More

by dcschne2 Verified Customer Verified Customer

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Good. Fast. On time. Completed work before estimated time. Thanks time. Thanks More

by edmanjo Verified Customer Verified Customer

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