Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 33

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.5
332 Reviews

Dealership Experience

16 yrs, 6 mos

Industry Experience

36 yrs, 1 mo

Languages Spoken

English English

4.5

332 Reviews

Write a Review

332 Reviews of Todd Rohrssen

May 26, 2021

Dealership Rating
Employee Rating

Wrote a review for Friday May 21, 2021. Never saw it on DealerRater as Manager of the dealership and service manager were very rude and unprofessional. I was a customer of this location for 11 years and a More

by DON.SIELER
Friendliness
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton , Anthony Lee

May 26, 2021

Honda of Kenosha responded

Don, we are sorry this experience occurred and you feel the way you do. We as a company during this times must enforce certain safety standards to ensure all our clients and staff are safe. We strive to be respectful to all our guest and ask for the same respect back while visiting our establishment. I believe Todd spoke with you after the incident and still offered assistance to you.

May 24, 2021

Dealership Rating
Employee Rating

I use this location to keep my 2014 Pilot in good running order especially on long road trips out to the Wild West beep beep More

by Mary.C.Hermanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Marc Bardi, Gina Ruiz, Ritchie Sutton, Amy

May 25, 2021

Honda of Kenosha responded

Thank you so much, Mary, for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2021

Dealership Rating
Employee Rating

Everyone was first rate. Needed emergency service while traveling from out of town and was treated as a premium client. They went out of their way to make the process as easy as possible. Top notch servic More

by mrjevne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

May 20, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

May 05, 2021

Dealership Rating
Employee Rating

Everytime I have come in everyone has been extremely polite and helpful. They've done all the work perfectly and in good time. Thank you. More

by GINMIL45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

May 05, 2021

Honda of Kenosha responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience with our service team here at Honda of Kenosha. We look forward to working with you again!

May 05, 2021

Dealership Rating
Employee Rating

Marc Bardi!!! Your awesome!! Thank you so much for helping me in the service department! I was very satisfied with my service! Marc is such a sweetheart with a very pleasant tone and a great smile to More

by Tiffany Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

May 05, 2021

Honda of Kenosha responded

Thank you so much for your excellent review, Tiffany! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else!

May 03, 2021

Dealership Rating
Employee Rating

No need. You have great service and great people working there. We have always been treated nicely. Our salesman was very courteous. Jim Spink. Thankyou again! More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Joe Valente , Marc Bardi, Will chadwick

May 04, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience!

May 03, 2021

Dealership Rating
Employee Rating

They were pretty quick. The price was fair. The did not give me the mpi for my van and they did not fill my window washer fluid. More

by rickyhaight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Bardi

May 04, 2021

Honda of Kenosha responded

Ricky, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Thanks again for choosing Honda of Kenosha!

May 03, 2021

Dealership Rating
Employee Rating

Oil change was good but they forgot to reset the oil indicator on the car.. and it seems that the car wash is always down or in need of repair More

by Kbudnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 24, 2021

Dealership Rating
Employee Rating

Polite, courteous, service employees checked me in during drop off. The service was done in time frame promised and pickup was fast and very easy! More

by Faith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Apr 25, 2021

Honda of Kenosha responded

Faith, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2021

Dealership Rating
Employee Rating

Well done and quick. I will definitly come again. Service details explained satisfactory and succintly. My car came out running good. Overall i am very satisfied. More

by l.holeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Apr 19, 2021

Honda of Kenosha responded

Thank you for taking the time to leave us this fantastic, five-star review. We appreciate your business, and our team looks forward to serving you again soon!

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