Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 28

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.5
329 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

35 yrs, 9 mos

Languages Spoken

English English

4.5

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

October 04, 2021

Dealership Rating
Employee Rating

Wonderful service! Rodney was very helpful in resolving a problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. More

by salwisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 04, 2021

Honda of Kenosha responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback!

October 01, 2021

Dealership Rating
Employee Rating

Fast and efficient and courteous, great operation, well done. Everyone new there jobs and did it well More

by larryduggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Oct 03, 2021

Honda of Kenosha responded

Thank you, Larry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 29, 2021

Dealership Rating
Employee Rating

Very efficient service. I didn’t have to wait long and service tech was great More

by ttrankle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2021

Dealership Rating
Employee Rating

Not amazing, unable to estimate the time a common recall repair would take with any accuracy. Poor communication. Slimy feeling sales tactic of providing an unsolicited trade in offer when picking up my veh More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amy Dressen

Oct 10, 2021

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 22, 2021

Dealership Rating
Employee Rating

Very nice staff and they were all very helpful. They seem like they like their job. More

by samanthaatkielski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Honda of Kenosha responded

We appreciate your business, Samantha. Thank you for taking the time to share your feedback with us. Our team looks forward to serving you again soon.

September 21, 2021

Dealership Rating
Employee Rating

Great Service, Employees treated me with respect-Quick service-Comfortable facility-thanks for your help More

by ericaegarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 22, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Dealership Rating
Employee Rating

Great and friendly staff, they were able to solve my problem and get me back in my car. More

by amyjerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 14, 2021

Honda of Kenosha responded

Amy, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Dealership Rating
Employee Rating

The dealership was clean and efficient. I didn’t have to wait long to be greeted and helped. More

by jandrews12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Sep 14, 2021

Honda of Kenosha responded

Thank you for your very kind review. Todd, Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 03, 2021

Dealership Rating
Employee Rating

Satisfied with the service provided. The work was done by the time we were told that it would take. The rep was professional and respectful. Honda kept to its promise. More

by yewande.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 03, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 02, 2021

Dealership Rating
Employee Rating

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 19, 2021

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

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