Dealership Experience
16 yrs, 8 mos
Industry Experience
36 yrs, 3 mos
Languages Spoken
English
334 Reviews
Write a Review334 Reviews of Todd Rohrssen
November 01, 2021
It was a very good experience brought my car in at 8 AM and pretty much got my car back within two hours was a battery issue and was repaired with no issues under warranty and pretty much got my car back within two hours was a battery issue and was repaired with no issues under warranty More
Other Employees Tagged: Melissa Wilson, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz, Mike Semik
October 22, 2021
Service advisors are very friendly and offer expert advice about what service is necessary. However, call backs can be hit or miss. advice about what service is necessary. However, call backs can be hit or miss. More
Other Employees Tagged: Joe Valente, Sam Waddell , Randy Wilson
October 21, 2021
Went for standard oil change. Good and fast service. Gave a free car wash too. a free car wash too. More
Other Employees Tagged: Melissa Wilson, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz
October 12, 2021
Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More
Other Employees Tagged: Melissa Wilson, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz
October 08, 2021
We waited over 4hrs to Close the Deal on our 2020 CRV AWD! Dunno if that was an intentional "Ploy", to get us to agree to pay MORE; but we did in fact paid ~$200 more per month than we intended! T AWD! Dunno if that was an intentional "Ploy", to get us to agree to pay MORE; but we did in fact paid ~$200 more per month than we intended! This is our THIRD HONDA purchased thru this Dealership... Next time, we WILL SHOP AROUND! More
Other Employees Tagged: David Cutts, Jesus Marti, Jim Spink, Joe Valente , Mousa Abuhassan
October 04, 2021
Wonderful service! Rodney was very helpful in resolving a problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. More
Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz
October 01, 2021
Fast and efficient and courteous, great operation, well done. Everyone new there jobs and did it well done. Everyone new there jobs and did it well More
Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz
September 23, 2021
Not amazing, unable to estimate the time a common recall repair would take with any accuracy. Poor communication. Slimy feeling sales tactic of providing an unsolicited trade in offer when picking up my veh repair would take with any accuracy. Poor communication. Slimy feeling sales tactic of providing an unsolicited trade in offer when picking up my vehicle. Probably won’t visit again for sales or service even though it’s by far the most conveniently located Honda location. More
Other Employees Tagged: Amy Dressen
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