Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 29

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.5
334 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

English English

4.5

334 Reviews

Write a Review

334 Reviews of Todd Rohrssen

September 21, 2021

Dealership Rating
Employee Rating

Great Service, Employees treated me with respect-Quick service-Comfortable facility-thanks for your help More

by ericaegarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 22, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Dealership Rating
Employee Rating

Great and friendly staff, they were able to solve my problem and get me back in my car. More

by amyjerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 14, 2021

Honda of Kenosha responded

Amy, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Dealership Rating
Employee Rating

The dealership was clean and efficient. I didn’t have to wait long to be greeted and helped. More

by jandrews12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Sep 14, 2021

Honda of Kenosha responded

Thank you for your very kind review. Todd, Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 03, 2021

Dealership Rating
Employee Rating

Satisfied with the service provided. The work was done by the time we were told that it would take. The rep was professional and respectful. Honda kept to its promise. More

by yewande.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 03, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 02, 2021

Dealership Rating
Employee Rating

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 19, 2021

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

August 28, 2021

Dealership Rating
Employee Rating

They admitted to what they did wrong and they fix the problem. Once they knew about my situation they fit me in right away and gave me a rental. Very professional and good work More

by Kathyedwards2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Honda of Kenosha responded

Kathy, It's great to hear that Todd was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

August 27, 2021

Dealership Rating
Employee Rating

Exelent service very good staff 100% satisfactory Quality of work exelente price good friendly staff they finish on time the job in that it’s very good More

by leolozada10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Honda of Kenosha responded

Leo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2021

Dealership Rating
Employee Rating

I scheduled an appointment for an oil change. All customer reps that I spoke with were very friendly and helpful. The counter person was quick and attentive and explained everything perfectly. Great More

by mariem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Honda of Kenosha responded

Mariem, Thank you for the kind words for our service department! Todd and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 20, 2021

Dealership Rating
Employee Rating

Had a great experience workers had great customer service. I really appreciated how the original guy who was helping me informed me that someone else would be assisting me before he left. More

by drose1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Aug 22, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 17, 2021

Dealership Rating
Employee Rating

Buying a used car was a pleasant experience ,Anthony Lee show us why he is a top salesman , after small issues with the car I received excellent service and attention. I will highly recomend this dealers More

by ricar451
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton , Mousa Abuhassan, Anthony Lee, Amy Dressen service advisor

Aug 17, 2021

Honda of Kenosha responded

It's fantastic to hear that Anthony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda of Kenosha!

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