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Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 26

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.5
329 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

35 yrs, 9 mos

Languages Spoken

English English

4.5

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

January 16, 2022

Dealership Rating
Employee Rating

Service was very good and my driver was courteous. I would recommend this dealership to anyone More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Jan 16, 2022

Fran responded

Thanks

January 13, 2022

Dealership Rating
Employee Rating

The service center does a amazing job, every time I bring in my vehicle in, I don’t have any negative examples that betray them in a negative way… More

by Bockeloh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 13, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 10, 2022

Dealership Rating
Employee Rating

Changed my Low Beams and somehow damaged my stereo that no longer works. Left several messages and getting no response. More

by NSCOFIELD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Valente

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Jan 27, 2022

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Management will be in touch.

January 03, 2022

Dealership Rating
Employee Rating

The service is very prompt. The work was done as requested in less time than expected. The staff was good at reviewing what had been done. More

by kbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH ROSE

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Jan 04, 2022

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2021

Dealership Rating
Employee Rating

Excellent service by Sam and the rest of the service team. A later question was answered quickly by Todd the SM. Great job !!! More

by smikesues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell

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Dec 06, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

November 25, 2021

Dealership Rating
Employee Rating

They are the best… this is my 3rd car, and I’ll keep coming back! More

by joseph1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi , Mousa Abuhassan, Don

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Nov 26, 2021

Honda of Kenosha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Honda of Kenosha are glad to have you as a customer.

November 25, 2021

Dealership Rating
Employee Rating

Thank you for fixing my car I didn't win so long and thank you very much More

by d.l.dudek.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 26, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2021

Dealership Rating
Employee Rating

They are very friendly and explain options and costs. The wait time is as promised. More

by cmanning1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 23, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Todd and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2021

Dealership Rating
Employee Rating

Excellent service and employees are very well trained. I always had a great experience when I take my car to the service. They also give a free car wash even if it is a standard oil change. Keep it up !! More

by SSAAD.ZAFAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Nov 22, 2021

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

November 17, 2021

Dealership Rating
Employee Rating

The first part they put in failed so it took over the weekend to fix. More

by virginia92fiocchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH ROSE

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Nov 18, 2021

Honda of Kenosha responded

Virginia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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