Todd Feuerhaken
Todd Feuerhaken at Autohaus BMW
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Todd Feuerhaken

Service Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
66 Reviews

Dealership Experience

11 yrs, 7 mos

4.8

66 Reviews

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66 Reviews of Todd Feuerhaken

December 19, 2024

Dealership Rating
Employee Rating

simply the best! Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back More

by Tonychio4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie

Dec 19, 2024

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

December 18, 2024

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Everyone was great from checking in to video of service review to checking out. This is a great service center. More

by dwatson2054
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Recommend Dealer
Yes
Dec 19, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

December 08, 2024

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Brittany is always exceptionally professional and courteous when we visit. Her follow up is thorough and she is one of the main reasons we continue to return to AutoHaus. More

by Karen Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Dec 09, 2024

Autohaus BMW responded

Thank you for the review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 08, 2024

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Employee Rating

Brittany is very helpful and communicates well. Best advisor to work with at Autohaus BMW More

by BimmerFan93
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 03, 2024

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Employee Rating

Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag More

by SoundQ2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Autohaus BMW responded

Thanks for the review! We appreciate you taking the out to do a review. If there's anything else we can help you with feel free to contact us here at Autohaus.

November 27, 2024

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Love this dealership. Sales and service are both top notch and all of the employees I encounter yet are fantastic. Best BMW dealership in the St. Louis area! More

by BC28
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

November 26, 2024

Dealership Rating
Employee Rating

I ordered a 2025 X4 from Brandy. The experience was excellent. Great communication and no high pressure up-selling. I would certainly recommend purchasing from Brandy & this dealersh More

by M. W. Hayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes, Brandy Wise

Nov 26, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Brandy is one of the best! Thank you for choosing Autohaus!

November 20, 2024

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Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

by Nbkyf666
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Nov 21, 2024

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 19, 2024

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Employee Rating

Easy to schedule. Helpful service people. I like the summary videos by the maintenance tech. More

by Rehstl
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer

Nov 19, 2024

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

October 10, 2024

Dealership Rating
Employee Rating

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun More

by Ihate
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 28, 2024

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.

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