Todd Baugh
Pre-owned Sales
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
20 Reviews
Write a Review20 Reviews of Todd Baugh
September 09, 2024
All our needs were taken care by Todd a great sale mean. Great place to buy a cart or truck Great place to buy a cart or truck More
Other Employees Tagged: Jason Culpepper, Beau Bell, Jeffrey Bockemehl, Coalby Graham, Cathy Spurgeon, Randy Williams, Mike Wheat, Asa Johnson Jr, Chad Huddleston
July 23, 2024
Updating my previous review from 1 star to 4. The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is ve The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is very nice to have a general manager who will take customers seriously and also try to manage the relationship side. Some of the management here needs to pay attention and take note of this (reason for the 4 stars and not 5). Both sales reps (Todd and Landon) were very good and helpful. Finance guy is probably the most laid back, no pressure, finance person I have dealt with out of the dozen or so i have met. I will be coming back and very glad this turned positive. More
Other Employees Tagged: Brandt Wicker, Landon East, Chad Huddleston
July 09, 2024
I recently had the pleasure of visiting James Wood Motors and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not on and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not only efficient in handling my needs but also maintained a high level of professionalism throughout my visit. The entire process was smooth and hassle-free, reflecting their commitment to customer satisfaction. It's clear that they prioritize their clients and work diligently to ensure a positive experience. I happily gave them a 5-star rating and highly recommend James Wood Motors to anyone in need of a new or used vehicle. More
April 19, 2024
The service was good. Ricky and Max took good care of me. I really did appreciate that they dropped the car at my home. Thank you so much guys. More ever my wife loves the Ricky and Max took good care of me. I really did appreciate that they dropped the car at my home. Thank you so much guys. More ever my wife loves the car. More
Other Employees Tagged: Ricky Delgado
March 31, 2024
Our sales person was very pleasant and helpful but was not very knowledgeable about the Hyundai Santa Fe that we purchased. I was extremely disappointed with the offer we received for our existing vehicle not very knowledgeable about the Hyundai Santa Fe that we purchased. I was extremely disappointed with the offer we received for our existing vehicle as a trade-in. After much research into the trade-in value, the offer was several thousand below what I expected. I kept the vehicle and had multiple offers from dealers in Denton at the amount I expected. Unfortunately, it cost extra tax as I did not complete the trade-in at the time the Hyundai was purchased. Further more, the car did not have floor mats as I would expect on a virtually new car. I was offered carpeted mats to be sent to me but after 2 weeks I have not seen them. Hopefully they will still arrive. I am extremely pleased with the Hyundai so I am able to give a satisfactory review. More