Todd Baugh
Todd Baugh at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Todd Baugh | Page 2

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Todd Baugh

April 08, 2025

Dealership Rating
Employee Rating

My catalytic converter went out 4 days after I purchased the car. No proof, but I feel scammed. More

by sparks619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your concerns. I understand how frustrating it can be when unexpected issues arise shortly after a purchase. At James Wood Chevrolet Buick GMC Decatur, we take customer satisfaction seriously. I encourage you to reach out to us directly so we can discuss your experience further and and learn more about your experience. Your feedback is appreciated, and we're here to assist you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 30, 2025

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Employee Rating

The sales and finance team were friendly and knowledgeable. I was happy with the purchase. More

by newhouseb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Smith

Jan 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our sales and finance team at James Wood Chevrolet Buick GMC Decatur. Your satisfaction means a lot to me, and I'm glad you're happy with your purchase. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

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Working with Todd Baugh and the entire team at James Wood Motors was a joy! They made the truck buying experience enjoyable and insured that my next truck will be from James Wood as well. More

by stevee121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you enjoyed your truck buying experience with Todd and our team at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next truck purchase! Don't hesitate to reach out if you need anything in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

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People were very pleasant easy to work with. Randy was nice to go over everything with me. More

by j.reid27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams

Jan 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm delighted to hear that you had a pleasant experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Randy was able to assist you effectively. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2024

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Todd was able to give me fair pricing for a vehicle that I was looking to purchase. He gave me time to think on the purchase without pressure. He had the paperwork prepared for me to come in and sign everyt More

by R Medlock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris E. Felline

Nov 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur with Todd and Chris. It’s fantastic to know that Todd provided you with fair pricing and a no-pressure environment, while Chris was there to assist with any questions. Congratulations on becoming the proud new owners of a Jeep! I truly appreciate your kind words and hope to see you again in the future. Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 09, 2024

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All our needs were taken care by Todd a great sale mean. Great place to buy a cart or truck More

by jgarrettjax
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Todd provided excellent service during your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 23, 2024

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Updating my previous review from 1 star to 4. The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is ve More

by cwillmott
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the updated review and for sharing your experience! I appreciate your kind words about our sales reps Todd and Landon, as well as our laid-back finance team. I value your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Jul 25, 2024

cwillmott responded

Brandt, thanks for the discussion and your help with the deal we ended up completing. Glad you are actively engaging with folks to make sure they have a good experience, it does make a huge difference. I have updated my review. Casey Willmott

July 13, 2024

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Every thing is working good now. Thank you very much for the prompt attention. Thanks More

by tmnaylor53
Sales Price Transparency
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Recommend Dealer
Yes
Jul 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, and for the 5-star review. I'm glad to hear everything is working well for you now. I appreciate your kind words and are always here to assist. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2024

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I recently had the pleasure of visiting James Wood Motors and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not on More

by Janet8487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Janet, for sharing your positive experience at James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear that Todd and our team provided you with excellent service and made your visit seamless. Your recommendation means a lot to us, and we look forward to assisting you or anyone you know in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 20, 2024

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Employee Rating

Fantastic too the point and no games. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. More

by snf_faulkner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxter

Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your new truck purchase! We're thrilled to hear about your fantastic and painless experience. We aim to make the process smooth and fast. Enjoy your new truck, and we look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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