Timothy Harris
Timothy Harris at Napleton Ford of Oak Lawn

Timothy Harris | Page 5

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

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4.8
228 Reviews
4.8

228 Reviews

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228 Reviews of Timothy Harris

April 13, 2026

Dealership Rating
Employee Rating

The service agent explained what the mechanic found and explained what repairs were needed and why and the cost of each. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2026

Dealership Rating
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They were professional and prompt. They evaluated the problem and fixed it with no probes. I was very pleased with the service More

by claudiajanese
Recommend Dealer
Yes

April 10, 2026

Dealership Rating
Employee Rating

You make this to hard to give my service dept credit service was fine service contact was excellent More

by BDH1273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2026

Dealership Rating
Employee Rating

The dealership was very clean. Everyone at the dealership was very friendly. Definitely a five star experience. More

by yosemitemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2026

Dealership Rating
Employee Rating

Great service but takes time to get your car back to you. Good communication and the service manager is great. More

by lLM
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mackey

April 09, 2026

Dealership Rating
Employee Rating

“Outstanding service from start to finish. The team was very helpful, professional, and made sure everything was done perfectly.” More

by mohammed
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
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your dealership has aways been wonderful. i have bought 5 cars from you in the past. From the greeter to the service I am impressed. thank you for taking such good care of your customers. More

by pam.clifford
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Sims

April 07, 2026

Dealership Rating
Employee Rating

Disappointed with service. Estimate/invoice had to be reworked. Conflicted messages on repairs and costs. More

by holly.a.klutcharch
Service Price Transparency
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Service Communication
Recommend Dealer
No

April 07, 2026

Dealership Rating
Employee Rating

Service technicians was very professional and informative. There was a clear expectation of services and expected wait time More

by caburney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2026

Dealership Rating
Employee Rating

The staff was courteous and friendly. They told me what was needed and I had gotten the problems fixed. More

by castafive
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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