Timothy Harris

I was sad about my new 2025 Ford explorer recall and technical issues... I love that truck so I'm disappointed with the inconvenience 😭 However, Tim said he'll handle everything tomorrow so I'm optimi technical issues... I love that truck so I'm disappointed with the inconvenience 😭 However, Tim said he'll handle everything tomorrow so I'm optimistic and overjoyed to see if he can help me within a few hours vs days 😁🤞 Overall, great customer service 💪 More

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The Dealer ship has been a service to all are cars and truck the service writers were excellent truck the service writers were excellent More

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I was greeted kindly. my wait time was great. Was explaining that was right and what I'll need in the future. Job we'll done. my wait time was great. Was explaining that was right and what I'll need in the future. Job we'll done. More

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Everything was great from the drop off till pick up I have nothing bad to say have nothing bad to say More

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This is the best dealership ever! Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure a Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure again working with the service crew and I couldn't be more happier! They will do everything in their power to make sure we utilize the full warranty benefits and if it's possible not to charge me a penny. I do recommend buying the car at this Dealership ( my guy is Ali - Ali thank you for all the hours you spend on trying to satisfy my needs and picking up calls even when you are off), their service and personnel is the best off all! More

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My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. He was very attentive. Quick to ask me if I needed assistance. Great social skills. More

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Clean, on time, They are some of the nicest people i have r ver dealt with. It is a pleasure dealing with them r ver dealt with. It is a pleasure dealing with them More

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Great customer service, Especially from Tim. He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! More

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Prompt, friendly service. I have my car serviced there because I know that it is done right. I have my car serviced there because I know that it is done right. More

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From the moment I walked in for an oil change I was welcomed and given excellent service from Tim Harris. I highly recommend doing business with them. welcomed and given excellent service from Tim Harris. I highly recommend doing business with them. More

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