Always polite and get the job done.
Joe Funk is great to deal with. If I have problem he gets right on it.
Joe Funk is great to deal with. If I have problem he gets right on it.
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by MICHELLEMARIEDESIGNS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Funk
Feb 25, 2025 -
Klamath Falls Toyota responded
Thank you, Michelle, for the kind words for Joe and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Easy to make an appointment & friendly technicians.
The only issue was I asked them not to rotate my tires & they did it anyway.
The only issue was I asked them not to rotate my tires & they did it anyway.
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by JACKSW1EYE
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2025 -
Klamath Falls Toyota responded
Thank you for your feedback and we do apologize for rotating your tires. Please don't hesitate to let us know if we can be of further assistance.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Sales Mgr.
Tim Boozer was great to work with! I appreciate his being a good listener of my goals towards purchasing a new vehicle, his up front/honest approach,
Tim Boozer was great to work with! I appreciate his being a good listener of my goals towards purchasing a new vehicle, his up front/honest approach, and willingness to work with me towards achieving those goals. I believe Tim is the one that made it happen for me.
Salesmen Dave Delaney and Levi Durighello were very helpful, and were a pleasure to work with.
Business mgr. Johnny Lagunaas was also good to work with and I appreciated working with him as well.
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by JEFFREYMCFARLAND
Verified Customer
Verified Customer
Other Employees Tagged:
Dave Delaney, Levi Durighello, Johnny Lagunas
Feb 01, 2025 -
Klamath Falls Toyota responded
Thank you for sharing your experience with us, Jeffrey! We're happy to hear it went well and truly appreciate your feedback.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Quick In-N-Out.
Fair price. Nice lady at the front desk. That’s all I’ve got.
Fair price. Nice lady at the front desk. That’s all I’ve got.
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by MARDOG49
Verified Customer
Verified Customer
Other Employees Tagged:
Levi
Feb 03, 2025 -
Klamath Falls Toyota responded
We are so glad that Tim and Levi had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Ashley Cousy did an outstanding job entered all my
questions and save the day for the sale. The finance department on the other hand seemed to be very confused and sent the wrong documents for signatu
questions and save the day for the sale. The finance department on the other hand seemed to be very confused and sent the wrong documents for signature several times.
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by JIMZ80
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Couey
Feb 01, 2025 -
Klamath Falls Toyota responded
Here at Klamath Falls Toyota, customer satisfaction is our #1 priority. We appreciate your candid feedback and apologize for any inconvenience we may have caused. We sincerely value your business and hope you will give us another opportunity to serve you!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Fast, professional service with a fantastic waiting room
with drinks and free fruit while you wait. Coffee was surprisingly good!
with drinks and free fruit while you wait. Coffee was surprisingly good!
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by garrardmike69
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2024 -
Klamath Falls Toyota responded
Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Told us deal was done, but we needed to wait for
detailing of the truck. Then said that I needed a co-signer or 8000 more. Should have said that upfront and not lied to make a deal.
detailing of the truck. Then said that I needed a co-signer or 8000 more. Should have said that upfront and not lied to make a deal.
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by MATTHAZELTON1
Verified Customer
Verified Customer
Dec 26, 2024 -
Klamath Falls Toyota responded
Thank you for your review, Matt. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Very easy to deal with.
Lana was great! Best experience buying a car by far.
Lana was great! Best experience buying a car by far.
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by FATBOYTEX
Verified Customer
Verified Customer
Dec 15, 2024 -
Klamath Falls Toyota responded
Thanks for your feedback on your recent visit to Klamath Falls Toyota. It's great to hear that we were able to assist you and that you had such a positive experience.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Wow the best dealership I've been too they made
everything so simple got me in a vehicle I've been wanting for so long it's beyond a blessing to have a company follow through and find me a way to g
everything so simple got me in a vehicle I've been wanting for so long it's beyond a blessing to have a company follow through and find me a way to get exactly what I was looking for thanks again for doing in-depth dive to find the right bank and options for me thank you
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by DrosIntentions
Verified Customer
Verified Customer
Dec 10, 2024 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Levi is a fantastic, low key, and low pressure sales
person. I highly recommend him.
person. I highly recommend him.
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by ROBERTLASKODI
Verified Customer
Verified Customer
Nov 24, 2024 -
Klamath Falls Toyota responded
Robert, It's fantastic to hear that Levi provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Klamath Falls Toyota!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com