Thomas Sharpe
Thomas Sharpe at Brandon Honda

Thomas Sharpe

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.0
30 Reviews
4.0

30 Reviews

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30 Reviews of Thomas Sharpe

February 06, 2026

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Employee Rating

I had the worst experience at Brandon Honda. I went to get a car in November 2025 and got a car I wanted. A week later my car was shaking on my way home. The car that had been “checked”. I gave More

by GMCM2000
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Zee Houichi, Derek Quinones

Feb 09, 2026

Brandon Honda responded

Thank you for taking the time to share your experience. I’m truly sorry for the frustration and inconvenience you went through—this is not the level of service we aim to provide, and I understand how upsetting this situation must have been. I appreciate you being candid about where we fell short, and your feedback has been shared internally so we can address these breakdowns and prevent them from happening again. I do want to thank you for recognizing Z Houichi and Dereck Quiñones. I’m glad they were able to show patience and professionalism during a very difficult process, and I will be sure they are personally acknowledged for their efforts. While I regret that your overall experience was negative, I appreciate you giving us the opportunity to resolve the situation and your honesty in helping us improve. If there is anything further you’d like to discuss, I welcome the opportunity to speak with you directly. Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

August 08, 2025

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Brandon Honda is fully staffed with highly competent and courteous personnel. I take all significant service issues to them despite the inconvenient distance I'm required to travel to get to them. More

by RIWAAK
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Purchase Time
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Recommend Dealer
Yes

July 18, 2025

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Kept me at the dealership for almost 5 hours. Shook hands on a 140 dollar payment with the sales manager. Finance manager tried to upsale me on a service plan- I said no, he asked if I would go w More

by JE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben something or other

Jul 21, 2025

Brandon Honda responded

Thank you for your feedback. I’m very sorry to hear about your experience and the confusion regarding the final payment terms. We never want a customer to feel misled or pressured at any point in the process, and I understand how frustrating it must have been, especially after such a long visit. I’d like the opportunity to look into this further and see how we can help. Please feel free to contact me directly at your convenience so we can discuss a resolution. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

June 02, 2025

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Can be more customer friendly and not create things to run up the bill repairs are really expensive.. More

by JCecilhumphries
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2025

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Outstanding truly professional team members who aim high to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is More

by cgreer58
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

April 24, 2025

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Brandon Honda provides Fast service and excellent customer service. Very detailed and I like I can visually see when working on my car service and keep me posted throughout the process More

by angelinafantauzzi
Service Price Transparency
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Recommend Dealer
Yes

November 15, 2024

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The person who helped me and my wife was very helpful and gave us some extra information. Also the extra smile makes him a customer friendly person. More

by SA_JARAMILLO
Service Price Transparency
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Recommend Dealer
Yes

November 10, 2024

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It was really quick response and great experiency. The service manager really responded well and took care of everything More

by RAJANIKREDDYK
Service Price Transparency
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Recommend Dealer
Yes

November 02, 2024

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He was understanding of my situation I had to leave early to get my baby and he helped me as much as possible More

by NARALIS1658
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Augustine Cardona , Jeremy Ortiz

November 01, 2024

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Employee Rating

Good people and great service. Drive up meet with service dedicated service person. He will inform you on any problem More

by sodom3637
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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