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Thomas Gernhart
Refer Me
138 Reviews
Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.
Read moreDealership Experience
4 yrs, 3 mos
Industry Experience
4 yrs, 3 mos
Specialties & Trainings
2023 Assistant Service Manager of the Year
2022 Assistant Service Manager of the Year
2021 Assistant Service Manager of the Year
138 Reviews
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138 Reviews of Thomas Gernhart
Verified Customer
November 16, 2024
Had an emergency (dead battery) and no appointment They took the car on quickly and made the repair We have bought a number of cars from them and had a service/ repair done by them Never a problem with took the car on quickly and made the repair We have bought a number of cars from them and had a service/ repair done by them Never a problem with any work done there More
by sschaefer8
Other Employees Tagged: Hanani Kekuewa, Mike Hudak
November 15, 2024
Tom was very well versed and answered questions and assisted with Settings on the vehical. The Service team was a little long on the Oil Change, but it allowed me time for a conference call for work. assisted with Settings on the vehical. The Service team was a little long on the Oil Change, but it allowed me time for a conference call for work. More
by Steve Byrnes
Other Employees Tagged: Christine Conley
November 13, 2024
I can't never say enough about Thomas Gernhart, along with the mechanic that performs the works on my vehicle (2019 Honda Accord 2.0), the both of them treat my vehicle as if it was their own. And keeps with the mechanic that performs the works on my vehicle (2019 Honda Accord 2.0), the both of them treat my vehicle as if it was their own. And keeps me informed about the status and cost of each and everything being done to my vehicle. Both of those guys are just amazing and I am HONORED to have each one (Both) of them overseeing the work being done to my vehicle. Thank you Brandon Honda for having (2) expectational individuals on your staff doing what they do and keeping my vehicle up to speed. Bravo Zulu Richardson More
by SmoothAccordEX
Other Employees Tagged: I failed to get the name of the Mechanic that worked on my vehicle
November 08, 2024
Pete, Tom and Brayden were wonderful. No pressure for added services that weren't necessary, yet explanation provided regarding issue that is needed and within what timeframe. No pressure for added services that weren't necessary, yet explanation provided regarding issue that is needed and within what timeframe. More
by rmm6406
November 06, 2024
Courtesy and efficiency the best I've experienced. I've owned far more expensive cars in my career but, those other car companies do not reach the standard of Brandon Honda. I've owned far more expensive cars in my career but, those other car companies do not reach the standard of Brandon Honda. More
by HARLEYTLJ
November 01, 2024
Thomas Geernhhart is a wonderful associate. I feel that he went above and beyond in making sure that my customer experience was handled in a professional, timely and personable way. I hope tha I feel that he went above and beyond in making sure that my customer experience was handled in a professional, timely and personable way. I hope that he will always be the person that handles my service issues in the future. I have been a Brandon Honda Customer for the past 23: years and I am always satisfied. More
by Gottahonda
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