Thomas Gernhart | Page 27

Tom Gernhart took great care to make sure our car was repaired and ready the same day. He was very courteous and made sure to call us and keep us informed of what needed to be done, price quote and when repaired and ready the same day. He was very courteous and made sure to call us and keep us informed of what needed to be done, price quote and when it was ready to be picked up. More

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My service experience with Tom was first class. He was very prompt, thorough and great to work with. I look forward to working with him again in the future. very prompt, thorough and great to work with. I look forward to working with him again in the future. More

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Hope was my salesperson and was very engaged during the sales process. I was promised my extra set of keys at the time of sale and was also warned of a possible touchscreen issue with the car. The day I sales process. I was promised my extra set of keys at the time of sale and was also warned of a possible touchscreen issue with the car. The day I bought the car the touchscreen broke. Once the deal was done and I signed for my 50k Corvette, I had to follow up with Hope 3 separate times to get my keys and help me resolve the touchscreen issue with promises of a call back that never happened. Tom Gernhart finally took care of everything and he has been excellent. However, because of the issues with the salesperson and complete lack of follow up after the sale I will not buy another car here or recommend this dealership. More

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Tim G from service took great care of me and my car. He checked my warrenty before I got to dealership and had everything ready to go!! checked my warrenty before I got to dealership and had everything ready to go!! More

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Thomas Ghernhart did a excellent job servicing my vehicle after it broke down after a 2 week purchase. He assisted me with assuring me the car will be taken care of and provided a loan car right away. Left m after it broke down after a 2 week purchase. He assisted me with assuring me the car will be taken care of and provided a loan car right away. Left me with peace of mind and that I can count on him and Brandon Honda to take care of me now and for the future! Thanks Thomas! More

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I dropped my 2019 Ridgeline off for service on 11/28/20 and Tom was very helpful. Best Customer Service I have had since Bob left. and Tom was very helpful. Best Customer Service I have had since Bob left. More

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Excellent service!! My car was clean and came out just perfect. Tom was awesome and the service was super fast!! Will def be coming back! perfect. Tom was awesome and the service was super fast!! Will def be coming back! More

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Went for oil change and tire rotation, everyone was great. Great service Tom gernhart the asst service manager explained everything to me and was very courteous and professional. Great dealership very great. Great service Tom gernhart the asst service manager explained everything to me and was very courteous and professional. Great dealership very satisfied customer More

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Outstanding service best dealership in town, Thomas was instrumental and getting my vehicle In-N-Out in a very timely manner! Had an issue with one of my tires having a nail in it both rear tires were repl instrumental and getting my vehicle In-N-Out in a very timely manner! Had an issue with one of my tires having a nail in it both rear tires were replaced with no cost to me under my warranty you guys rock!!! More

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Mr. Thomas Gernhardt did an excellent job with his c.service for my visit on 10/23/20. My car broke down, got the car towed to Brandon Honda where he provided me a loaner car and assured all my proble c.service for my visit on 10/23/20. My car broke down, got the car towed to Brandon Honda where he provided me a loaner car and assured all my problems would be taken care of without having to pay anything out of pocket. I had major issues with the car that was overlooked and should have been taken care of before I purchased my 2016 Honda Civic, but Thomas made sure I didn’t have to worry about paying out of pocket for anything. Big thanks to Thomas and Wayne Henry, who was another service Mgr that originally serviced me before I met Thomas. Thomas took over the issue when Mr. Henry was off work, the day I stopped in. Great service team at Brandon Honda! More

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