Jorgi Garcia

Absolute scam artists – stay far away! ! We walked in already knowing what we wanted and still got stuck there for seven hours. They advertised the car on CarGurus with all dealer fees ! We walked in already knowing what we wanted and still got stuck there for seven hours. They advertised the car on CarGurus with all dealer fees included. The second we got the out-the-door number, they tried to slam dealer fees on top of the online price. When I showed them the CarGurus listing, they played dumb and said they aren’t responsible for third-party sites. I pulled up the exact same disclaimer on their own website and only then did the manager backpedal, apologize, and claim he was “new.” He wasn’t new. He knew exactly what he was doing. Straight-up attempt to rip us off from the jump. Then came the trade. CarMax offered over $9,000. These clowns opened at $5,500. When I called them out and told them that was insulting, they magically jumped to $8,600. The excuse? “Originally we were going to put it on the lot, so we lowballed you. Now that we’re giving you more money we have to wholesale it.” That is pure nonsense. When I asked why he wasn’t trying to get the customer the best deal, he admitted it straight to my face: he was only trying to get the dealership the best deal. Financing was the final insult. My daughter had a 740 credit score and was putting well over half down. They still tried to shove a 13.99% rate down her throat. Only after I stood up and said we were walking did the finance person suddenly “find” a bank that would do 9%. Before that they pushed every extended warranty and service package they could. And after all that, they didn’t even put a full tank of gas in the car. These people will nickel-and-dime you at every single step. If I hadn’t been sitting there the whole time fighting them, my daughter would’ve walked out paying close to an extra $10,000. Do not trust a word they say. Watch every number, every document, and every word. They will screw you the second you look away More

Print

Original sales guys was not responsive. Had to speak with manager to get deal done. Once doing paperwork they tried to sell me over and over after repeated “NO’s” with multiple people. a Had to speak with manager to get deal done. Once doing paperwork they tried to sell me over and over after repeated “NO’s” with multiple people. adding hours to the process. Had to sign everything multiple times because of errors. Was even unprofessional enough to leave a file on desk telling them to try to hard sell me. I have bought 50+ vehicles for my family and buisness and this is the worse buying experience I have ever had. More

by kevin Verified Customer Verified Customer

Print

Noah was great to work with and along with Jorgi they worked with us to make a great deal on a new Pilot. worked with us to make a great deal on a new Pilot. More

by afullerton1229 Verified Customer Verified Customer

Print

Shawn was for polite and friendly. But we did not like how the vehicle was delivered and the touch screen was not working and they never told us it was a smoker so all they all they di But we did not like how the vehicle was delivered and the touch screen was not working and they never told us it was a smoker so all they all they did was put air freshener. And so when we took it back to look at the screen we had them detailed it and it still smells. So I don't think we should have to pay to have it professional detailed and my wife and I are not happy about it. We had too take it to Hyundai to get the new screen. And the cabin filter was not change and they didn't fill the washer jug. If that is how they sell vehicles like that need to look into it. And the people who check out the vehicle not doing their job and I'm been honest More

by chittups13 Verified Customer Verified Customer

Print

Joan Caminiero was very efficient and explained the process well. He is a great communicator and made us feel welcome and at ease. Tom Gernhart was outstanding in every category in the service depa process well. He is a great communicator and made us feel welcome and at ease. Tom Gernhart was outstanding in every category in the service department. More

by imakeunumb Verified Customer Verified Customer

Print

Very courteous to customers very helpful and understanding go they go above and beyond to help you find the right car for you understanding go they go above and beyond to help you find the right car for you More

Print

Eyad was fantastic to work with. He was friendly and professional and knew everything about the vehicle and provided great service. He went above and beyond helping us with the proce He was friendly and professional and knew everything about the vehicle and provided great service. He went above and beyond helping us with the process of purchasing our vehicle. He answered all questions and was patient throughout the process. If there was something he couldn’t help us with he made sure to get us to the right person. Overall, I would recommend purchasing a vehicle with his help at Brandon Honda. More

by GoHonda Verified Customer Verified Customer

Print

Great team at Brandon honda. The experience was good and appreciate the timeliness of the process The experience was good and appreciate the timeliness of the process More

by malespinm Verified Customer Verified Customer

Print

Our salesman, Tiffany, was a great resource and helpful during the stresses of car buying. She helped me purchase my forever car and I am forever grateful for her patience and caring attitude. Manager, Jor during the stresses of car buying. She helped me purchase my forever car and I am forever grateful for her patience and caring attitude. Manager, Jorge Garcia, promised me that they would put me in the car I wanted and he delivered. More

by RaysRafilopez Verified Customer Verified Customer

Print

The service was excellent! They really went above and beyond trying to get me taken care of. I would definitely recommend Brandon Honda to others!! They really went above and beyond trying to get me taken care of. I would definitely recommend Brandon Honda to others!! More

by ryanamedina Verified Customer Verified Customer

Print