Thomas Gernhart | Page 2

They add an additional 3% to your bill if you use a charge card to pay the bill and do not warn you about the charge. Instead they say it is posted but it must be in very fine print because I spent 8 h charge card to pay the bill and do not warn you about the charge. Instead they say it is posted but it must be in very fine print because I spent 8 hours at the shop and never saw one warning about the extra charge if a credit card is used. More

by ksraisch Verified Customer Verified Customer

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Service was good. Appreciate the thorough explanations on the services and recommended services. Would come back again Appreciate the thorough explanations on the services and recommended services. Would come back again More

by KAMREBECCA Verified Customer Verified Customer

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I was greeted well and was well informed of the items being worked upon. The waiting lobby is also clean. being worked upon. The waiting lobby is also clean. More

by Togetcar Verified Customer Verified Customer

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Great service, attention to detail, open candor, and explanation of all the available services for my auto explanation of all the available services for my auto More

by dslowary Verified Customer Verified Customer

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Tom was a wonderful, professional and caring person. Extremely knowledgeable about his job and explained everything in detail. Very happy with him. Extremely knowledgeable about his job and explained everything in detail. Very happy with him. More

by HBERRIOS56 Verified Customer Verified Customer

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The service department is very good. Professional and courteous. I like that they send a video when repairs are complete. Professional and courteous. I like that they send a video when repairs are complete. More

by pmyers4118 Verified Customer Verified Customer

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I purchased my car from them about 3 years ago and they really maintain the service along with having phenomenal customer service that really treat you right when you come there really maintain the service along with having phenomenal customer service that really treat you right when you come there More

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Thank you, Tom ! !! You treated me with so much more respect than advisor MIKE HUDAK , at my previous service maintenance appointment. I appreciate being treated as a !! You treated me with so much more respect than advisor MIKE HUDAK , at my previous service maintenance appointment. I appreciate being treated as a valued customer with choices regarding my vehicle, not feeling intimidated and insignificant, if I choose differently than the advisor. Just wish that appointments were really appointments...I make an appointment to have a designated scheduled time, to get in, get service, and get out. Feel that appointments are not always followed and as time sensitive ,as could be. I'm speaking of appointments in general. More

by utxhorn Verified Customer Verified Customer

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Tom has always been a very informative and knowledgeable service rep. He let's me know what's upcoming maintenance e as well as current needs on my vehicle. service rep. He let's me know what's upcoming maintenance e as well as current needs on my vehicle. More

by Neeceenflirida Verified Customer Verified Customer

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It was another professional visit with Tom and as always with a personal touch. He enjoys his service to others and it shows. with a personal touch. He enjoys his service to others and it shows. More

by j.mullis18 Verified Customer Verified Customer

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