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Terrie Horton

Overview Reviews (765) Inventory (436)

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

765 Reviews

Overview Reviews (765) Inventory (436)

4.8

765 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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765 Reviews of Terrie Horton

October 02, 2025

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Employee Rating

Worked with me to get me into a truck I wanted, didn't pressure me, genuinely cared about me being comfortable and happy with my purchase, didn't make me feel like just a sale or a number. Will be going b pressure me, genuinely cared about me being comfortable and happy with my purchase, didn't make me feel like just a sale or a number. Will be going back for my next vehicle More

by CJD34B

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

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Oct 02, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with us at Robert Brogden's Olathe Buick GMC. It's great to know that our team made you feel comfortable and genuinely cared for during your truck purchase. We look forward to assisting you again for your next vehicle! Safe travels until then! Sincerely, The Robert Brogden Buick GMC Team

September 29, 2025

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Great experience! Roger was fantastic to work with and answered all of our questions. Even helped make what was not a fun afternoon for our grandchildren better for th Roger was fantastic to work with and answered all of our questions. Even helped make what was not a fun afternoon for our grandchildren better for them! More

by TSTROUD170

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Lewis, Roger Wallace

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Sep 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's fantastic to know that Roger was able to assist you and make the day enjoyable for your grandchildren. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

September 21, 2025

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Employee Rating

Everything went smoothly, Dominick was very helpful finance person , excellent, no problems all was good finance person , excellent, no problems all was good More

by MARDEESMITH

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren

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Sep 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Mardee! We're thrilled to hear that everything went smoothly and that Dominick provided you with excellent service during the financing process. It's great to know you had no problems and felt satisfied with your experience at Robert Brogden's Olathe Buick GMC. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 18, 2025

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Employee Rating

We had a great experience at Robert Brogden, our salesperson was really good and did a good job working with us to make the best deal possible. This place has the best salespeople I have ever worked salesperson was really good and did a good job working with us to make the best deal possible. This place has the best salespeople I have ever worked with. I am happy with purchase and happy with my experience. Thank you! More

by DJBALL001

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Skid

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Sep 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. Our sales team works hard to ensure our customers get the best deals, and it's wonderful to know that they made a positive impact on your purchase. We truly appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

September 11, 2025

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The dealer was Friendly, knowledgeable, helpful during and following the sales process. I would recommend. and following the sales process. I would recommend. More

by mjlonergan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roger Wallace

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Sep 11, 2025 -

Robert Brogden Buick GMC responded

Thank you! We’re thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be friendly and knowledgeable. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 09, 2025

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Employee Rating

Everyone that we dealt with at the dealership was nice, friendly and very knowledgeable of their products. Sam was very helpful and sorted us out with exactly what vehicle we wanted. friendly and very knowledgeable of their products. Sam was very helpful and sorted us out with exactly what vehicle we wanted. More

by Alfarod

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Sam Skid, Angela Alvarez

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Sep 09, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're pleased to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. It’s great to know that Sam and our team were able to assist you in finding the perfect vehicle. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 02, 2025

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Employee Rating

What an amazing experience we had at this dealership! Dominik and Phil went above and beyond for us and made buying a new vehicle so easy and seamless. We truly have not been to a better dealership than Dominik and Phil went above and beyond for us and made buying a new vehicle so easy and seamless. We truly have not been to a better dealership than this one. All of the staff was amazing to work with too. We would highly recommend and we'll be going back for all future vehicles! More

by andrea.m.frack

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren , Phil Skid

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Sep 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Andrea! We are glad to hear that you had an amazing experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Dominik and Phil provided exceptional service, making your vehicle purchase easy and seamless. We truly appreciate your recommendation and look forward to assisting you with all your future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

August 31, 2025

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Employee Rating

Everyone was so nice and helpful. Everyone worked together as one big team. Very nice! Everyone worked together as one big team. Very nice! More

by FRANKLINMIKE2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: PHILLIP MILLER

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Aug 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Mike! We appreciate you taking the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that our team made a positive impression and worked together to assist you. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

August 26, 2025

Dealership Rating

Employee Rating

Jake and his team were honest and upfront about everything! I really appreciate the transparency and ease of working with Jake, Finance and Terry. everything! I really appreciate the transparency and ease of working with Jake, Finance and Terry. More

by NONYA9921

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman, Paul Levin

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Aug 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're delighted to hear that you appreciated the honesty and transparency from Jake, Finance, and Terry during your experience at Robert Brogden's Olathe Buick GMC. We strive to make the process as smooth as possible, and your feedback means a lot to us. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2025

Dealership Rating

Employee Rating

Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the timeframe that was set up for my expectation. Kudos all the way around! More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler, Katie Terry

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Aug 23, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

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