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Terrie Horton
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727 Reviews
727 Reviews
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727 Reviews of Terrie Horton
April 28, 2025
Dominik and Tim were both great to work with. We had put a lot of thought into what vehicle we wanted, and they were very patient, walked us through the entire process while answering all of our We had put a lot of thought into what vehicle we wanted, and they were very patient, walked us through the entire process while answering all of our questions. Great experience all around. More
by Bobbie Bennett
Verified CustomerOther Employees Tagged: Tim Lewis, Dominik Warren
April 27, 2025
Everyone I came into contact with was so nice. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. More
by susan.creek1
Other Employees Tagged: Roger Wallace
April 25, 2025
A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known as my 2024 GMC Canyon), I headed straight back to Robert Brogden Buick GMC in Olathe. As always, they delivered nothing short of holiday magic, even in April. From the moment I pulled in, I was greeted with genuine hospitality and that rare kind of attentiveness that makes you feel like more than just another appointment on the books. Lacey Pfannenstiel, my service representative, was the definition of professional and personable. She checked me in with efficiency, kept me updated throughout the process, and even made sure I had everything I needed while I waited. The service itself? Flawless. Quick, precise, and done with care. No rushing, no upselling—just honest work on a vehicle that, let’s be honest, has more miles on it from globe-trotting than most folks put on in a year. The sleigh came out running smooth as ever, ready for whatever adventure lies ahead. I’ve said it before, but it’s worth repeating: Robert Brogden GMC doesn’t just take care of cars—they take care of people. And Lacey? She’s an absolute rock star. If you’re looking for a service team that treats your vehicle like it’s guiding a reindeer-led expedition, this is the place. Five stars, a jingle bell salute, and a sleigh-load of thanks. —Robert Riesmeyer Experience Curator, Epic Explorations Sleigh Operator Extraordinaire More
by RRIESMEYER
Other Employees Tagged: David Blackburn, Lacey Pfannenstiel
April 21, 2025
Ramiro was an excellent sales person. He went above and beyond to make sure every detail was handled especially my bed liner. He picked up and delivered so the liner could be put in. T He went above and beyond to make sure every detail was handled especially my bed liner. He picked up and delivered so the liner could be put in. Tim and Terri were also most helpful. It was a great experienc! More
by aydanscouts
Other Employees Tagged: Tim Lewis, Ramiro Saenz
April 18, 2025
Great job by these guys. Drove in from Topeka to get this vehicle purchased in a relative short time frame. Drove in from Topeka to get this vehicle purchased in a relative short time frame. More
by mschirmer
Other Employees Tagged: Jimmy Carpenter, Dominik Warren
April 13, 2025
Won't buy here again. Not a pleasant experience overall. Ryan O'Connor was pleasant to work with for the most part. He obviously follows the rules of the general man Not a pleasant experience overall. Ryan O'Connor was pleasant to work with for the most part. He obviously follows the rules of the general manager and I could tell he was uncomfortable with some things this dealership "requires" for purchase of a new vehicle. More
by FFLOWER
Other Employees Tagged: Ryan O'Connor
April 13, 2025
Jimmy Carpenter did a great job keeping me informed of the the build date and expected delivery date. Great experience. the the build date and expected delivery date. Great experience. More
by maxmcclain54
Other Employees Tagged: Jimmy Carpenter
April 09, 2025
Our salesman was extremely helpful and fun to work with. Unfortunately, the additional warranty service add-ons and dealer fees were not disclosed up front and surprised us at the end. That led to a high pr Unfortunately, the additional warranty service add-ons and dealer fees were not disclosed up front and surprised us at the end. That led to a high pressure extended warranty discussion during financing/checkout. More
by troy.sheeley
Other Employees Tagged: Sage Herrera
April 08, 2025
Jimmy at Robert Brogden was a pleasure to work with. He helped me get exactly what I wanted and didn’t waste time doing it. I will definitely come back for my next purchase. He helped me get exactly what I wanted and didn’t waste time doing it. I will definitely come back for my next purchase. More
by jay.staude
Other Employees Tagged: Tim Lewis, Jimmy Carpenter
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