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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Jimmy Stateler

June 08, 2026

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Employee Rating

Jim was fantastic. Always got me in a loaner and was super helpful with any questions I had. More

by ZACHTAYLOR30
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Recommend Dealer
Yes
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Jun 09, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Zach! We’re thrilled to hear that Jim provided you with fantastic service and was able to assist you with your questions at Robert Brogden's Olathe Buick GMC. Our team appreciates your feedback and looks forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 08, 2026

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Jimmy had me in and out very quickly for my oil change and had a recall taken care of I did not know about until I got there. More

by jason@reardonpallet.com
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Service Time
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Recommend Dealer
Yes
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Jun 08, 2026

Robert Brogden Buick GMC responded

Thank you for sharing your experience, Jason! We're glad to hear that Jimmy was able to assist you efficiently with your oil change and recall at Robert Brogden's Olathe Buick GMC. We appreciate your positive feedback and look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

June 06, 2026

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Thanks. I was 100 percent satisfied. Very helpful and kind. Good at explaining the problem More

by KENMARIEPRUITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Jun 06, 2026

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Ken! We’re thrilled to hear that you were 100% satisfied with your experience at Robert Brogden's Olathe Buick GMC. It's great to know that our team was helpful and kind while effectively explaining the problem. We appreciate your feedback and look forward to seeing you again next time! The Robert Brogden Buick GMC Team

June 03, 2026

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Extremely professional, wonderful communication. In all of my dealings follow through has been delivered as expected and promised. More

by ANDER5ON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor

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Jun 03, 2026

Robert Brogden Buick GMC responded

Thank you for your amazing review! We’re so glad to hear that you had such a positive experience with us at Robert Brogden's Olathe Buick GMC. Professionalism and clear communication are top priorities for our team, and it’s great to know we met your expectations. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team

May 28, 2026

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All the departments at Robert Brogdens Dealership have Always been Awesome deal with from Lacey in service to sales and the financial services I will always be back More

by charlesdlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez

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May 29, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden's Olathe Buick GMC, especially Lacey in service. We're thrilled to hear that you've had such positive experiences across all departments. Looking forward to welcoming you back next time! The Robert Brogden Buick GMC Team

April 30, 2026

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Great people, great car, great dealership. I would highly recommend Robert Brogden Buick GMC. We had a great experience More

by aloughlin
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Apr 30, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We are happy to hear you had a great experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future. Enjoy your new car! Sincerely, The Robert Brogden Buick GMC Team

April 17, 2026

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Employee Rating

Lacey did an amazing job with getting me checked in and registered. The technicians did an amazing job as well. More

by devontemoore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Apr 17, 2026

Robert Brogden Buick GMC responded

Devonte, thank you for your feedback! It is wonderful to hear that Lacey and our team at Robert Brogden Buick GMC provided you with exceptional service during your visit. We appreciate you taking the time to share your experience and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 16, 2026

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Employee Rating

Jimmy is very helpful and always has a smile on his face. I appreciate him and good attitude. More

by DANIEL.LAURSEN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words about Jimmy, Daniel! We truly appreciate your feedback and are glad to hear that his helpfulness and positive attitude have made a difference for you. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service, and it's wonderful to know that Jimmy is delivering on that promise. We look forward to serving you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 15, 2026

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Employee Rating

It was quick and easy. I appreciate them calling me after the service to confirm everything was good. More

by luucas.barbosa98
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Matt Hoover, Lacey Pfannenstiel

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Apr 15, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Lucas! We’re thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was quick and easy. We appreciate your feedback and are glad our follow-up call helped ensure everything was satisfactory. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 09, 2026

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Excellent service every time I’m here! ! Every employee was polite and competent in getting the job done!! More

by KRISTICOLGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Apr 10, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Kristi! We truly appreciate you taking the time to share your experience at Robert Brogden's Olathe Buick GMC. It’s wonderful to hear that our team provided you with excellent service. We look forward to welcoming you back on your next visit! The Robert Brogden Buick GMC Team

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