Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Jimmy Stateler

September 29, 2026

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Employee Rating

Jimmy and the service department were great. They were very efficient and professional. I would strongly recommend the service department at Robert Brogden GMC. More

by MAZ57
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Robert Brogden Buick GMC responded

Sincere thanks for this positive feedback! We’re delighted to hear that you had a great experience with Jimmy and our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 28, 2026

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Everyone in the service department was very kind and helpful. My truck's oil change/tire rotation was completed quickly and with no issues at all More

by jake.waddell442
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Recommend Dealer
Yes
Sep 29, 2026

Robert Brogden Buick GMC responded

Thank you for your review, Jake! We’re pleased to hear you had a positive experience with our service department at Robert Brogden's Olathe Buick GMC. Our team strives to provide quick and efficient service, and it's great to know your truck's oil change and tire rotation went smoothly. We look forward to assisting you again! The Robert Brogden Buick GMC Team

September 23, 2026

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Great people with very good attitudes. Had a good time talking with everyone really enjoyed myself. More

by shuggins2930
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Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

Sep 24, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's always our goal to create a welcoming atmosphere for our customers. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

September 16, 2026

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We had to keep calling to have them let us know when the part was in when they told us they would call us.l and keep us updated. One time we had an appointment. Took off work to bring the car in, only to t More

by jareelanser
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

Sep 16, 2026

Robert Brogden Buick GMC responded

Thank you for bringing this to our attention. We will pull your records to be reviewed by our management team. We hope to remedy this situation soon. Thank you. Sincerely, The Robert Brogden Buick GMC Team

September 14, 2026

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Great experience from start to finish! The staff were incredibly helpful and professional. Derek is always great to work with. More

by addisonfunke
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Recommend Dealer
Yes

Other Employees Tagged: Derek Jackson

Sep 14, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Addison! We’re thrilled to hear that you had a great experience from start to finish at Robert Brogden's Olathe Buick GMC. It's fantastic to know that our staff, especially Derek, provided you with helpful and professional service. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

September 04, 2026

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Scheduled my first oil change and tire rotation after purchasing in May, and the experience was everything I expected it to be. Communication was great both before and after service, I waited in the lob More

by sgmaddox
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re happy to hear that your first oil change and tire rotation at Robert Brogden's Olathe Buick GMC met your expectations. It's great to know that our communication and timely service made your experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future! The Robert Brogden Buick GMC Team

August 28, 2026

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Didn’t like talking to robots when calling in. People were helpful and repairs made has promised More

by tjkelley78
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Recommend Dealer
Yes
Aug 28, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear that our staff was helpful and that your repairs were completed as promised. Our team appreciates your input regarding the calling experience and will work on improving that aspect. We hope to see you again at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

August 27, 2026

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The team is very easy to work with. They keep you informed on the status of the repair. More

by cludwick12
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Workmanship
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Recommend Dealer
Yes
Aug 27, 2026

Robert Brogden Buick GMC responded

Thank you for your glowing review! We’re delighted to hear that you found our team at Robert Brogden Buick GMC easy to work with and that we kept you informed during your repair. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 19, 2026

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Fast friendly dependable service. Always a bottle of cold water and plenty of snacks and pleasant conversation for your brief wait More

by jstateler0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Self

Aug 19, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you enjoyed the fast, friendly, and dependable service at Robert Brogden Buick GMC. We strive to make every visit pleasant with our refreshments and engaging conversations. Looking forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

August 18, 2026

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Jim Stateler and company delivered again with prompt service. Regular maintenance along with a couple small preventative items. Thank you More

by griffintd79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 18, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that Jim and the team at Robert Brogden's Olathe Buick GMC provided you with prompt service for your maintenance needs. We appreciate your trust in us and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

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