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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
143 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 10 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

4.9

143 Reviews

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143 Reviews of Matt Hoover

October 23, 2026

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Employee Rating

I made my service appointment online 5 days ahead of time. When I arrived for my appointment, they went to check to see if they had the parts. Seems like that should have been done prior to my arrival More

by mandjrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Oct 23, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Robert Brogden Buick GMC. We understand the importance of having all parts ready for your service appointment and will certainly take your comments into consideration for future improvements. If you have any further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again. The Robert Brogden Buick GMC Team

October 13, 2026

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Employee Rating

It was great, prompt service, and they didn’t try to over sell any extra items. More

by rbitter79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2026

Robert Brogden Buick GMC responded

Thank you for your positive feedback! We’re glad to hear that you experienced great and prompt service at Robert Brogden's Olathe Buick GMC. Our team strives to provide a hassle-free experience without any pressure to purchase extras. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 10, 2026

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Employee Rating

Always very helpful and clearly explain what needs to be done. Were helpful in looking for warranties. More

by kathi.lefert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Oct 10, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Kathi! We appreciate your feedback and are glad to hear that our team at Robert Brogden's Olathe Buick GMC was helpful in explaining the necessary steps and assisting you with warranty options. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team

October 10, 2026

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Everything was great. Service is great also will stay with Gmc forever. I will tell all my friends and neighbors about the service. I’ve been getting a Gmc. Thank you. More

by jayvoxjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler

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Oct 10, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Jay! We’re thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. Your loyalty to GMC means a lot, and we truly appreciate you recommending our service to your friends and neighbors. We look forward to assisting you again in the future! The Robert Brogden Buick GMC Team

October 05, 2026

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Employee Rating

I dropped off my vehicle and they performed the work as planned and my vehicle was ready when I arrived. More

by Gdubs57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

Print
Oct 06, 2026

Robert Brogden Buick GMC responded

Thank you for your review! We’re glad to hear that we could meet your expectations and have your vehicle ready as planned. Our team appreciates your trust in Robert Brogden Buick GMC, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 05, 2026

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Quick, Thorough, and Professional. Would definitely recommend bringing your car to Robert Brogden Buick GMC! More

by JOSHUA.GALLAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Oct 05, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Joshua! We’re thrilled to hear that you found our service quick, thorough, and professional. Your recommendation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 24, 2026

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Everyone employee was kind and the service was excellent. That was my first time getting my truck serviced since purchasing it and I was extremely pleased. More

by LEOCLENNAN2002
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: PHILLIP MILLER, Jimmy Carpenter

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Sep 25, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Leo! We are delighted to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC and that our team provided excellent service during your first truck service. We look forward to assisting you again in the future! The Robert Brogden Buick GMC Team

September 23, 2026

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Great people with very good attitudes. Had a good time talking with everyone really enjoyed myself. More

by shuggins2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

Print
Sep 24, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's always our goal to create a welcoming atmosphere for our customers. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

September 21, 2026

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Employee Rating

Max Skid (Sales) & Matt Hoover (Service) ensured that all of my service needs were not only met, but exceeded my expectations. This was my first time using Robert Brogden GMC, but because of their effort, it More

by troywlms
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Skid

Print
Sep 21, 2026

Robert Brogden Buick GMC responded

Thank you for your fantastic review, Troy! We’re thrilled to hear that Max and Matt exceeded your expectations during your visit to Robert Brogden's Olathe Buick GMC. It's great to know that you had a positive experience, and we look forward to assisting you again in the future. Thanks for choosing us! Sincerely, The Robert Brogden Buick GMC Team

September 18, 2026

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Employee Rating

The dealership is clean, friendly, and comfortable. I am greeted immediately when I arrive and directly to my service advisor. More

by BLEALATTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are delighted to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. Our team's commitment to providing a clean, friendly, and comfortable environment is essential, and we're glad that it made a difference during your visit. We look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

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