Taylor Johnson | Page 2

Executive Kia and Taylor, went above and beyond for me while my car was in for a recall. They didn't have a loaner available at the time, they drove me home to Naugatuck and picked me up when a loaner was while my car was in for a recall. They didn't have a loaner available at the time, they drove me home to Naugatuck and picked me up when a loaner was available. More

by DAPACATS Verified Customer Verified Customer

Print

I really liked the renovations, it was great for doing work while waiting for my car to be serviced work while waiting for my car to be serviced More

by vickya74 Verified Customer Verified Customer

Print

They are always depenable compared to other dealerships i ve know there coffee is fresh ve know there coffee is fresh More

by josephalsobrook1962 Verified Customer Verified Customer

Print

Always super friendly helpful staff Quick and reliable explaining all details Will always return for service with both of my kia vehicles explaining all details Will always return for service with both of my kia vehicles More

by RUBENDACOSTA39 Verified Customer Verified Customer

Print

When people talk about buying a car, they usually talk about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance. about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance. Over the past several years, life tested me in ways I never imagined. Health challenges, unexpected job losses, and financial hardships affected my credit and made what should have been a simple purchase feel almost impossible. My credit score reflected some of the hardest chapters of my life, but it never reflected my character, my determination, or my willingness to rebuild. Despite everything, I never stopped trying. I worked hard to pay down my previous auto loan until I owed only $233, traded in my faithful “Old Betsy” for $500, and prayed that somehow the right opportunity would come along. That opportunity came through Executive Kia in Wallingford. From the very beginning, Ouafaa treated me with genuine kindness, compassion, patience, and respect. She never made me feel judged or defined by my past. Instead, she reminded me that I was more than a credit score. She worked tirelessly behind the scenes, communicated with lenders, explored every possible option, and never gave up on me. She even came in on her day off to personally meet me at the dealership and make sure everything went smoothly. That level of dedication and selflessness is something I will never forget. Ouafaa didn’t just help me buy a car; she helped turn a difficult chapter into a new beginning. When I learned that Capital One Auto Finance approved my application, I was overwhelmed with gratitude. Thanks to Ouafaa, the incredible team at Executive Kia, and Capital One Auto Finance, I’m proudly driving my brand-new 2026 Kia K4 LXS. This wasn’t just a car purchase—it was a second chance, a fresh start, and proof that kindness, compassion, faith, and someone believing in you can truly change a life. To Ouafaa and the entire Executive Kia team: thank you for treating me with dignity, patience, and genuine care. Your professionalism and dedication transformed what could have been a stressful experience into one of the most meaningful milestones of my life. I will never forget your kindness or the way you made me feel throughout this journey. Thank you for believing in me when I needed it most. From the bottom of my heart, thank you. — Christine Polanco 🙏🏽💚 More

Print

Received great service from everyone at the dealership and my car was done in great time and my car was done in great time More

by ROBINNORUP Verified Customer Verified Customer

Print

Very easy and smooth They have an excellent system. You're greeted by a greeter you're brought to the waiting room, which is beautiful and you can see what's going on with your car on the screen. You're greeted by a greeter you're brought to the waiting room, which is beautiful and you can see what's going on with your car on the screen. More

by JP06492 Verified Customer Verified Customer

Print

Taylor communicated everything that was happening through the day and service exceeded my expectations My expectations and I left feeling relieved the day and service exceeded my expectations My expectations and I left feeling relieved More

by MICHELLEDAVIS11682 Verified Customer Verified Customer

Print

Excellent service; they provide a video showing any damage the car might have. The waiting area is comfortable and beautiful. damage the car might have. The waiting area is comfortable and beautiful. More

by anamwilkinson12 Verified Customer Verified Customer

Print

Taylor was excellent and the service was timely and done well Everything went very smoothly well Everything went very smoothly More

by FFOLZ Verified Customer Verified Customer

Print