Trinity Rosado

From the second I walked in the door and was greeted by Trinity, my experience was great. Marc was happy to help me and was able to manage all of my questions/requests. All the staff I worked with or even Trinity, my experience was great. Marc was happy to help me and was able to manage all of my questions/requests. All the staff I worked with or even just ran into were great as well! Very good vibes! More

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When people talk about buying a car, they usually talk about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance. about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance. Over the past several years, life tested me in ways I never imagined. Health challenges, unexpected job losses, and financial hardships affected my credit and made what should have been a simple purchase feel almost impossible. My credit score reflected some of the hardest chapters of my life, but it never reflected my character, my determination, or my willingness to rebuild. Despite everything, I never stopped trying. I worked hard to pay down my previous auto loan until I owed only $233, traded in my faithful “Old Betsy” for $500, and prayed that somehow the right opportunity would come along. That opportunity came through Executive Kia in Wallingford. From the very beginning, Ouafaa treated me with genuine kindness, compassion, patience, and respect. She never made me feel judged or defined by my past. Instead, she reminded me that I was more than a credit score. She worked tirelessly behind the scenes, communicated with lenders, explored every possible option, and never gave up on me. She even came in on her day off to personally meet me at the dealership and make sure everything went smoothly. That level of dedication and selflessness is something I will never forget. Ouafaa didn’t just help me buy a car; she helped turn a difficult chapter into a new beginning. When I learned that Capital One Auto Finance approved my application, I was overwhelmed with gratitude. Thanks to Ouafaa, the incredible team at Executive Kia, and Capital One Auto Finance, I’m proudly driving my brand-new 2026 Kia K4 LXS. This wasn’t just a car purchase—it was a second chance, a fresh start, and proof that kindness, compassion, faith, and someone believing in you can truly change a life. To Ouafaa and the entire Executive Kia team: thank you for treating me with dignity, patience, and genuine care. Your professionalism and dedication transformed what could have been a stressful experience into one of the most meaningful milestones of my life. I will never forget your kindness or the way you made me feel throughout this journey. Thank you for believing in me when I needed it most. From the bottom of my heart, thank you. — Christine Polanco 🙏🏽💚 More

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I honestly can’t say enough good things about Ouafaa. I brought my 83-year-old mom in to buy her very first brand-new car, and Ouafaa made the whole experience feel easy and stress-free from start to fin I brought my 83-year-old mom in to buy her very first brand-new car, and Ouafaa made the whole experience feel easy and stress-free from start to finish. She was so patient with us and really took her time showing different options that worked within my mom’s budget. What stood out most was how much care she put into making sure my mom felt comfortable and confident every step of the way. She even sat right in the car with her and walked through all the features so that when my mom drove off, she felt completely at ease. My mom was thrilled, and honestly, so was I. It didn’t feel like a typical dealership experience at all. It felt personal, like we were working with someone we already knew and trusted. I’ll recommend Ouafaa again and again. The reason I keep coming back is because of her. She truly goes above and beyond, and you can tell she cares about people, not just the sale. This was a really special moment for my mom, and Ouafaa helped make it unforgettable. More

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