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Malena Sommers

Overview Reviews (26) Inventory (288)

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Malena Sommers

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0

26 Reviews

Overview Reviews (26) Inventory (288)

Dealership Experience

4 mos

Specialties & Trainings

ASE Certified Service Consultant

5.0

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Malena Sommers

July 27, 2026

Dealership Rating

Employee Rating

They are always depenable compared to other dealerships i ve know there coffee is fresh ve know there coffee is fresh More

by josephalsobrook1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson, Melissa Brannen

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July 16, 2026

Dealership Rating

Employee Rating

Best service advisor I’ve ever worked with! Smoothest service appointment and spot on communication. Smoothest service appointment and spot on communication. More

by Jose

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2026 -

Executive Kia responded

Thank you for sharing your experience. We’re pleased Malena provided a smooth appointment and precise communication for your BMW 330 and look forward to assisting you again. John Goglettino General Manager

July 10, 2026

Dealership Rating

Employee Rating

Received great service from everyone at the dealership and my car was done in great time and my car was done in great time More

by ROBINNORUP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson

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Jul 10, 2026 -

Executive Kia responded

Thank you for highlighting the fast, friendly service you received on your Kia K4. It’s great to know our team got you back on the road swiftly. We appreciate you choosing us and hope to assist you again soon. John Goglettino General Manager

July 08, 2026

Dealership Rating

Employee Rating

I was beyond happy to get an appointment right away. Communication was excellent and my car was ready sooner than I expected. Communication was excellent and my car was ready sooner than I expected. More

by gwatrous64

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jul 08, 2026 -

Executive Kia responded

Thank you for noting how quickly we got you in and for your kind comments about our communication. We’re thrilled your Forte was ready sooner than anticipated. Please let us know if there’s anything else we can do for your vehicle. John Goglettino General Manager

July 01, 2026

Dealership Rating

Employee Rating

Very Good Excellant Love the service and the people Great service best I have had service best I have had More

by ebm.silverfox

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jul 01, 2026 -

Executive Kia responded

It’s wonderful to hear our team provided exceptional service for your Kia Sportage Hybrid. Malena is thrilled you left so satisfied. We look forward to assisting you with any future needs. John Goglettino General Manager

June 30, 2026

Dealership Rating

Employee Rating

Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait. Intake was easy and efficient. Didn't have to wait. More

by KELLYDELGROSSO4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 30, 2026 -

Executive Kia responded

Thank you for noting the friendly, efficient, and professional service during your Kia Sorento visit. We’re glad the intake process was smooth and you didn’t have to wait. Malena and our team appreciate your feedback. John Goglettino General Manager

June 30, 2026

Dealership Rating

Employee Rating

Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait. Intake was easy and efficient. Didn't have to wait. More

by KELLYDELGROSSO4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 30, 2026 -

Executive Kia responded

Thank you for highlighting how friendly, professional, and informative our team was during your Kia Sorento service. We’re pleased the intake process was smooth and that you didn’t have to wait. We appreciate your review and look forward to assisting you again. John Goglettino General Manager

June 29, 2026

Dealership Rating

Employee Rating

Malena was great. Very accommodating and thorough. Made sure I understood everything and was kept in the loop Very accommodating and thorough. Made sure I understood everything and was kept in the loop More

by tac_audio

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 29, 2026 -

Executive Kia responded

We’re pleased that Malena provided such attentive and thorough care during your service. It’s great that she kept you informed throughout every step on your Kia Sportage Plug-In Hybrid. Thank you for the 5-star review. John Goglettino General Manager

June 26, 2026

Dealership Rating

Employee Rating

Everything was great from when I first drove into the service area. Malena was right there to check me in. Well run operation service area. Malena was right there to check me in. Well run operation More

by 19DENISEL65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 26, 2026 -

Executive Kia responded

Thank you for sharing your experience. We’re glad Malena handled your check-in promptly and that our operation met your expectations. We appreciate you choosing us for your Kia Sportage service. John Goglettino General Manager

June 23, 2026

Dealership Rating

Employee Rating

Provided attention to detail servicing my new Telluride. Malena made sure everything was fully operational and professionally handled. Malena made sure everything was fully operational and professionally handled. More

by CHRISBOLOTIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 23, 2026 -

Executive Kia responded

We’re pleased Malena took such careful steps to ensure your new Kia Telluride was running perfectly. We appreciate your feedback and look forward to welcoming you back for your next service. John Goglettino General Manager

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