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Malena Sommers

Overview Reviews (36) Inventory (261)

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Malena Sommers

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9

36 Reviews

Overview Reviews (36) Inventory (261)

Dealership Experience

6 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

ASE Certified Service Consultant

4.9

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Malena Sommers

September 25, 2026

Dealership Rating

Employee Rating

They worked quickly and efficiently, and Malena was very communicative and helpful throughout. Would go back in the future communicative and helpful throughout. Would go back in the future More

by aascheetz96

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 25, 2026 -

Executive Kia responded

Your note about Malena’s clear communication highlights how our service team aims to keep you informed during every EV6 visit. It’s rewarding to know the service was quick and efficient, and we look forward to welcoming you back. John Goglettino General Manager

September 16, 2026

Dealership Rating

Employee Rating

I never have a problem with any of the employees They all are nice and professional are nice and professional More

by crystal06514

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 16, 2026 -

Executive Kia responded

Knowing you always find our service visits for your Kia Optima welcoming and professional means a lot to us. Malena and the rest of our service department appreciate your feedback. John Goglettino General Manager

September 09, 2026

Dealership Rating

Employee Rating

I live in Norwalk, about a 15 minute drive from Kia of Stamford. I go out of my way to visit Executive Kia due to the great service I have always received. Stamford. I go out of my way to visit Executive Kia due to the great service I have always received. More

by MAURICIOSANTIAGO123

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 09, 2026 -

Executive Kia responded

Your Kia Telluride is in great hands. We’re honored you drive from Norwalk for our service. Knowing our team’s consistent care keeps you coming back means a lot to us. John Goglettino General Manager

September 03, 2026

Dealership Rating

Employee Rating

My oil change took over 2 hours. I don't need a video of the car I drive. I need to be able to get a diagnostic when I requested one. I don't need a video of the car I drive. I need to be able to get a diagnostic when I requested one. More

by erinkrygier

Verified Customer

Recommend Dealer

Other Employees Tagged: Malena Sommers

Sep 10, 2026 -

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. John Goglettino General Manager

September 03, 2026

Dealership Rating

Employee Rating

My experience with Executive Kia of Wallingford has been very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Ever very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Everyone I interacted with was friendly and knowledgeable, and it gave me an even stronger interest in becoming part of the Executive Kia team. More

by christinepolanco09

Service Price Transparency

Recommend Dealer

Yes

Sep 03, 2026 -

Executive Kia responded

Knowing that our welcoming atmosphere and commitment to professionalism impressed you means a lot to us. We’re delighted everyone you interacted with felt friendly and knowledgeable during the service on your Kia K4. It’s rewarding to hear you’re considering joining our team. John Goglettino General Manager

September 03, 2026

Dealership Rating

Employee Rating

by christinepolanco09

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 03, 2026 -

Executive Kia responded

Knowing you felt welcomed and well-informed during the service on your Kia K4 is rewarding. Your kind words about our team’s professionalism and dedication mean a lot to us. We’re especially pleased our welcoming atmosphere inspired your interest in joining our team. John Goglettino General Manager

September 01, 2026

Dealership Rating

Employee Rating

Very Customer Oriented and always fulfill what they committed. Never over commit though! I'll surely refer this dealership and Kia Sportage to others committed. Never over commit though! I'll surely refer this dealership and Kia Sportage to others More

by Garyupa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 01, 2026 -

Executive Kia responded

Knowing that our follow-through during service on your Kia Sportage Hybrid met your expectations is rewarding. Hearing you’ll recommend our dealership and the Kia Sportage Hybrid to others means a great deal to our team. John Goglettino General Manager

August 21, 2026

Dealership Rating

Employee Rating

Malena is great to deal with since I feel she treats me with the utmost respect with the utmost respect More

by Tim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Aug 21, 2026 -

Executive Kia responded

We’re glad you felt respected throughout the service on your Jeep Wrangler Unlimited. Knowing Malena treated you with such care is rewarding for our team. John Goglettino General Manager

August 21, 2026

Dealership Rating

Employee Rating

Malena was great and tried to get me out in a decent amount of time. Much appreciated! amount of time. Much appreciated! More

by JB3

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 21, 2026 -

Executive Kia responded

Hearing that Malena got you back on the road quickly means a lot to our service department. Thank you for trusting us with your Hyundai Elantra and for sharing your appreciation. John Goglettino General Manager

August 12, 2026

Dealership Rating

Employee Rating

Very professional malena very nice person explained everything The waiting area is nicely stocked with coffee and snacks nice ac everything The waiting area is nicely stocked with coffee and snacks nice ac More

by joseph.sozanski

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Aug 12, 2026 -

Executive Kia responded

Hearing that Malena’s clear explanations and our refreshments and air conditioning made your service visit pleasant means a lot to our team. Thank you for the five-star rating and for trusting us with your Kia Optima. John Goglettino General Manager

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