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Malena Sommers

Overview Reviews (26) Inventory (288)

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Malena Sommers

Malena Sommers | Page 2

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0

26 Reviews

Overview Reviews (26) Inventory (288)

Dealership Experience

4 mos

Specialties & Trainings

ASE Certified Service Consultant

5.0

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Malena Sommers

June 23, 2026

Dealership Rating

Employee Rating

The dealership was very clean and provided a wonderful space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! More

by kelly.testa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson

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Jun 23, 2026 -

Executive Kia responded

Thank you for noting our clean facility and comfortable waiting area while your Kia was serviced. We’re glad our team could provide kind, knowledgeable care. We appreciate your feedback and look forward to assisting you again. John Goglettino General Manager

June 18, 2026

Dealership Rating

Employee Rating

Everything was great They make the experience fast, easy and the video is helpful. Very happy overall and the video is helpful. Very happy overall More

by lauriehmazeika

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 19, 2026 -

Executive Kia responded

It’s great to know our video updates helped keep your service visit both fast and easy. We appreciate you choosing us to care for your Kia. We look forward to welcoming you again. John Goglettino General Manager

June 11, 2026

Dealership Rating

Employee Rating

Very helpful and patient people They were very helpful during the process and were patient with my questions during the process and were patient with my questions More

by Cnl2420

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 11, 2026 -

Executive Kia responded

We’re pleased our staff was helpful and patient throughout your process. They appreciate the opportunity to address all of your Kia questions. John Goglettino General Manager

June 08, 2026

Dealership Rating

Employee Rating

Great experience Great service advisor kept informed the whole way Met my expectations either way flying colors whole way Met my expectations either way flying colors More

by Tim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 08, 2026 -

Executive Kia responded

Thank you for sharing your feedback. We’re delighted Malena kept you informed throughout your Jeep service and that we met your expectations. We look forward to assisting you again. John Goglettino General Manager

June 07, 2026

Dealership Rating

Employee Rating

Great and comprehensive service. I felt like they took good care of us in a tired situation. I would recommend them to anyone. I felt like they took good care of us in a tired situation. I would recommend them to anyone. More

by URUFLETH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 07, 2026 -

Executive Kia responded

It’s great to know our comprehensive service for your Kia Sorento Hybrid helped you feel well cared for. Thank you for recommending us to others. We look forward to supporting you whenever you need service again. John Goglettino General Manager

June 04, 2026

Dealership Rating

Employee Rating

Knowledgeable and friendly staff. Wasn't aggressively trying to sell service not needed. Car was ready by the time requested. Wasn't aggressively trying to sell service not needed. Car was ready by the time requested. More

by Rob71977

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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Jun 04, 2026 -

Executive Kia responded

Thank you for sharing your thoughts on your Kia Telluride service. We’re glad our knowledgeable team provided friendly support, avoided unnecessary recommendations, and had your vehicle ready right on schedule. John Goglettino General Manager

May 31, 2026

Dealership Rating

Employee Rating

Great service overall, some hiccups in the beginning of the sale but the experience is still 5 star. the sale but the experience is still 5 star. More

by Happy non confrontational Karen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Gogliettino IV, Jorge D Dominguez, Ouafaa Kouhaila, Michael Schweikert, John Hair, Mike Duffy

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May 31, 2026 -

Executive Kia responded

Hello, we appreciate you sharing your experience. We’re pleased that our team delivered great service overall and that you’re enjoying your new Kia Sorento Hybrid. If there’s ever anything we can do to make the process even smoother, please let us know. John Goglettino General Manager

May 27, 2026

Dealership Rating

Employee Rating

Great It was great great great great great great great great great great great great great great great great great great great More

by Aidanengels1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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May 28, 2026 -

Executive Kia responded

Thank you for the five-star rating. We’re pleased the service on your Kia ran smoothly. We look forward to assisting you again. John Goglettino General Manager

May 27, 2026

Dealership Rating

Employee Rating

We’ve been dealing with Executive Kia for the last two years and we love the customer service that they provide years and we love the customer service that they provide More

by AATCT1066

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Jorge D Dominguez, Richard Felius, Cristian Hernandez, Michael Schweikert, Taylor Johnson, Mohammad Ahmed, Stephen Buchter , Dash Peterson

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May 27, 2026 -

Executive Kia responded

Thank you for trusting our team with your Kia Telluride over the past two years. We’re delighted to hear you love the service we provide. We appreciate your continued loyalty and look forward to maintaining your Telluride. John Goglettino General Manager

May 26, 2026

Dealership Rating

Employee Rating

She is right on top of things and let’s you know when it’s all set it’s all set More

by CANDICESCARFO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2026 -

Executive Kia responded

We’re pleased Malena kept you informed and let you know as soon as your Kia Forte was ready. Thank you for the five-star review. John Goglettino General Manager

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