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Malena Sommers

Overview Reviews (41) Inventory (290)

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Malena Sommers

Malena Sommers | Page 3

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0

41 Reviews

Overview Reviews (41) Inventory (290)

Dealership Experience

7 mos

Industry Experience

10 yrs

Specialties & Trainings

ASE Certified Service Consultant

5.0

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Malena Sommers

June 30, 2026

Dealership Rating

Employee Rating

Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait. Intake was easy and efficient. Didn't have to wait. More

by KELLYDELGROSSO4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 30, 2026 -

Executive Kia responded

Thank you for noting the friendly, efficient, and professional service during your Kia Sorento visit. We’re glad the intake process was smooth and you didn’t have to wait. Malena and our team appreciate your feedback. John Goglettino General Manager

June 30, 2026

Dealership Rating

Employee Rating

Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait. Intake was easy and efficient. Didn't have to wait. More

by KELLYDELGROSSO4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 30, 2026 -

Executive Kia responded

Thank you for highlighting how friendly, professional, and informative our team was during your Kia Sorento service. We’re pleased the intake process was smooth and that you didn’t have to wait. We appreciate your review and look forward to assisting you again. John Goglettino General Manager

June 29, 2026

Dealership Rating

Employee Rating

Malena was great. Very accommodating and thorough. Made sure I understood everything and was kept in the loop Very accommodating and thorough. Made sure I understood everything and was kept in the loop More

by tac_audio

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 29, 2026 -

Executive Kia responded

We’re pleased that Malena provided such attentive and thorough care during your service. It’s great that she kept you informed throughout every step on your Kia Sportage Plug-In Hybrid. Thank you for the 5-star review. John Goglettino General Manager

June 26, 2026

Dealership Rating

Employee Rating

Everything was great from when I first drove into the service area. Malena was right there to check me in. Well run operation service area. Malena was right there to check me in. Well run operation More

by 19DENISEL65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 26, 2026 -

Executive Kia responded

Thank you for sharing your experience. We’re glad Malena handled your check-in promptly and that our operation met your expectations. We appreciate you choosing us for your Kia Sportage service. John Goglettino General Manager

June 23, 2026

Dealership Rating

Employee Rating

Provided attention to detail servicing my new Telluride. Malena made sure everything was fully operational and professionally handled. Malena made sure everything was fully operational and professionally handled. More

by CHRISBOLOTIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 23, 2026 -

Executive Kia responded

We’re pleased Malena took such careful steps to ensure your new Kia Telluride was running perfectly. We appreciate your feedback and look forward to welcoming you back for your next service. John Goglettino General Manager

June 23, 2026

Dealership Rating

Employee Rating

The dealership was very clean and provided a wonderful space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! More

by kelly.testa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson

Jun 23, 2026 -

Executive Kia responded

Thank you for noting our clean facility and comfortable waiting area while your Kia was serviced. We’re glad our team could provide kind, knowledgeable care. We appreciate your feedback and look forward to assisting you again. John Goglettino General Manager

June 18, 2026

Dealership Rating

Employee Rating

Everything was great They make the experience fast, easy and the video is helpful. Very happy overall and the video is helpful. Very happy overall More

by lauriehmazeika

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 19, 2026 -

Executive Kia responded

It’s great to know our video updates helped keep your service visit both fast and easy. We appreciate you choosing us to care for your Kia. We look forward to welcoming you again. John Goglettino General Manager

June 11, 2026

Dealership Rating

Employee Rating

Very helpful and patient people They were very helpful during the process and were patient with my questions during the process and were patient with my questions More

by Cnl2420

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 11, 2026 -

Executive Kia responded

We’re pleased our staff was helpful and patient throughout your process. They appreciate the opportunity to address all of your Kia questions. John Goglettino General Manager

June 08, 2026

Dealership Rating

Employee Rating

Great experience Great service advisor kept informed the whole way Met my expectations either way flying colors whole way Met my expectations either way flying colors More

by Tim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 08, 2026 -

Executive Kia responded

Thank you for sharing your feedback. We’re delighted Malena kept you informed throughout your Jeep service and that we met your expectations. We look forward to assisting you again. John Goglettino General Manager

June 07, 2026

Dealership Rating

Employee Rating

Great and comprehensive service. I felt like they took good care of us in a tired situation. I would recommend them to anyone. I felt like they took good care of us in a tired situation. I would recommend them to anyone. More

by URUFLETH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jun 07, 2026 -

Executive Kia responded

It’s great to know our comprehensive service for your Kia Sorento Hybrid helped you feel well cared for. Thank you for recommending us to others. We look forward to supporting you whenever you need service again. John Goglettino General Manager

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