Sylvester Moore
Sylvester Moore at Hyundai of St Augustine
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Sylvester Moore

Service Concierge

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Sylvester Moore

October 24, 2024

Dealership Rating
Employee Rating

I never been in place that take care of you like family thank you for excellent service More

by vilma.lopez13
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cheryl Buck

Oct 24, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 10, 2024

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Everything went smoothly! ! It was the end of the day and they had my car done nicely and quickly!!!! More

by jeannewalker870
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Selph, Justin Spurlock

Oct 11, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 06, 2024

Dealership Rating
Employee Rating

Leon is a pleasure to work with Leon. He works hard to be knowledgeable with the cars he sells. There are a lot of cars there. More

by StAugHawk
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Recommend Dealer
Yes
Oct 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 02, 2024

Dealership Rating
Employee Rating

Your dealership was as clean & spotless as Daytona's was dirty!! Like Day & Night!! Service people were very knowledgeable and respectful & didn't lie to me as they did at Daytona. I'll return and ha More

by carolladd
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

Oct 02, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 24, 2024

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Employee Rating

Check in was a breeze. Clean facility. Work completed quickly and got a free car wash! More

by arrow6x6_1999
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 24, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 24, 2024

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Employee Rating

Hyundai of st Augustine dealer always exceeds my expectations. Justin is outstanding, he's friendly and gives good advice. More

by cterry3048
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Recommend Dealer
Yes
Sep 24, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 17, 2024

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She has excellent professional skills. Excellent communication skills. She works very hard. Always taking care of customers. Recommend your family of friends. More

by rdpr7777
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 23, 2024

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Employee Rating

The customer service here is a joke from management down to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response More

by Jerzz17
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Recommend Dealer
No
Aug 23, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. Our service director, Joe King, will be following up with you personally to address your concerns. We appreciate your patience and understanding as we work as a team to better serve you.

Aug 28, 2024

Jerzz17 responded

Sincere apologies? My Santa Fe is still sitting in that shop going on 40 days sincerely. I have a child do in 30 days, no one in upper management has reached out at all, so the customer service or carelessness must trickle down from the top. Anyone who can see and: or read this I would NEVER recommend another customer, or relative to this dealership. I will also be posting this on google reviews. This is carelessness, they’ll call and pester you to buy, but won’t call back to fix your vehicle. I am now sitting at Daytona Hyundai getting my Software update because I don’t even think St Augustine is capable of that when they cannot fix a 2024 Sonata bumper or Order the proper parts for my 2024 Sante Fe. I’ve purchased 3 Hyundais each year since 2023, and this is how “VALUED CUSTOMERS” are treated? I recommend anyone in the St Augustine area go to Toyota (you don’t have to go far trust me) or if you must have Hyundai or love the brand as much as I did, then take the drive to Daytona Hyundai.

August 21, 2024

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Fair and honest dealership - I went to another Jax Dealership, and they are pale compared to St Augustine dealership. They had sloppy service, my car was not fixed - You, St Augustine Hyundai Dealersh More

by NBTG5V2
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Service Time
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Recommend Dealer
Yes
Aug 21, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 16, 2024

Dealership Rating
Employee Rating

I love this dealership. It’s the best one in three counties. The manager Jimmy came by to say hello. Wanted to know if I wanted to trade my car in. I chuckled cause I love m More

by PAM4HOUSES
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2024

Hyundai of St Augustine responded

Thank you for the kind words, candid feedback, and 4 star rating. We look forward to exceeding your expectations on your next visit to provide you a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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