

126 Reviews
Write a ReviewDealership Experience
3 yrs, 7 mos
Industry Experience
21 yrs, 10 mos
Languages Spoken
English
126 Reviews of Susan Brown
May 14, 2025
Kody, Susan and Lance all treated me with great respect and positivity no matter how many times I visited. I'm a first time buyer and it was genuinely the best experience and I couldn't have had a better t and positivity no matter how many times I visited. I'm a first time buyer and it was genuinely the best experience and I couldn't have had a better time. All my questions were answered no matter how complex and I hope everyone gets an experience like me. More
Other Employees Tagged: Lance Willhite, Kody Traylor
May 12, 2025
I worked with Frankie and Rick. This was my first time buying a car and both were extremely helpful. I would absolutely work with them again. This was my first time buying a car and both were extremely helpful. I would absolutely work with them again. More
Other Employees Tagged: Frankie Mercardante, Rick Cobb
May 11, 2025
This was a great car buying experience. It was great working with Ana, she responded very quickly to my messages. I love my new Forester! It was great working with Ana, she responded very quickly to my messages. I love my new Forester! More
Other Employees Tagged: Emma Urquia, Ana Jones
May 06, 2025
I got motivated one Saturday afternoon and used the online chat tool to request a vehicle quote, Damir reached out to me promptly and with just a bit of texting correspondence had for me an video of th online chat tool to request a vehicle quote, Damir reached out to me promptly and with just a bit of texting correspondence had for me an video of the vehicle I was interested in and an official quote put together for a new outback. Met him at the dealership shortly thereafter to close the deal. I arrived very soon before closing and the team got me through the closing process quickly and efficiently, even staying late after closing hours. Do not hesitate to give Gwinnett Subaru a try if you are looking for a new subaru! Thanks team! More
Other Employees Tagged: Lance Willhite, Damir Osmanbasic
May 04, 2025
I really appreciate it all the kindness and sincerity and purchasing the car cause it was a huge expense purchasing the car cause it was a huge expense More
Other Employees Tagged: Kody Traylor, Emma Urquia
May 03, 2025
It's been years since I bought new. Mostly because of experiences I have had at other dealerships. This was different. Caleb was very patient and let me explore at my pace. Spent some t Mostly because of experiences I have had at other dealerships. This was different. Caleb was very patient and let me explore at my pace. Spent some time diving many different makes and models and kept coming back. My son bought his forester at Gwinnett and even though I live in Jasper-I made the trek and glad I did!Lance was polite, but I didn't spend much time with him. Even though I am a member of a credit union, I connected with Susan and was very comfortable financing with Subaru. Looking forward to many years with my Subaru family! More
Other Employees Tagged: Lance Willhite, Caleb Wiedeman
May 03, 2025
Subaru Gwinnett has the friendliest staff! As an LGBTQ couple, we chose this dealership over another one that was closer to our home because we felt genuinely welcome here. As an LGBTQ couple, we chose this dealership over another one that was closer to our home because we felt genuinely welcome here. More
Other Employees Tagged: Emma Urquia, Caleb Wiedeman
May 02, 2025
Subaru of Gwinnett is a great dealership. I bought my first BRZ here and I couldn't be happier. I want to say a big thank you to salesperson David as he was awesome through the whole process. I bought my first BRZ here and I couldn't be happier. I want to say a big thank you to salesperson David as he was awesome through the whole process. More
Other Employees Tagged: Lance Willhite, David Gosalvez
April 25, 2025
I had a great experience purchasing my vehicle at Subaru Of Gwinnett. Sales associate, Lawrence Le, was very professional, honest, and helpful in finding the vehicle I wanted. When it was time to do all the Of Gwinnett. Sales associate, Lawrence Le, was very professional, honest, and helpful in finding the vehicle I wanted. When it was time to do all the paperwork and finalize my purchase, Susan Brown was very professional and pleasant. More
Other Employees Tagged: Lawrence Le
April 24, 2025
Great service when I leased the car and when I had it serviced for the first time. Everyone was so helpful and attentive. I would recommend this dealership to anyone wanting a great selection of Subaru serviced for the first time. Everyone was so helpful and attentive. I would recommend this dealership to anyone wanting a great selection of Subaru More
Other Employees Tagged: Issa Kone, David Gosalvez , Jamil serviced my car and was so friendly and professional!