Sunil Loprinzi

Best experience I have ever had buying a car! They were patient, super professional, and excellent customer service all around. They were patient, super professional, and excellent customer service all around. More

by toniupshaw1 Verified Customer Verified Customer

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Friendly,listen, respectful,no “hard sell or pushy behavior “ very good. Love the product, very well explained. Willingness to work with the customer. behavior “ very good. Love the product, very well explained. Willingness to work with the customer. More

by ROSLYNV92 Verified Customer Verified Customer

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It was the fastest and easiest purchase I've ever made at a dealership. They were super helpful and explained in detail on how my transaction would realistically work and went out of their way to help make a dealership. They were super helpful and explained in detail on how my transaction would realistically work and went out of their way to help make my purchase happen. More

by quattrokai18t Verified Customer Verified Customer

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The worst purchase ever. Delivery was 3 weeks long! The car had damage that was not disclosed! The dealership would not respond to my requests! Whatever you do??? Do not buy Delivery was 3 weeks long! The car had damage that was not disclosed! The dealership would not respond to my requests! Whatever you do??? Do not buy long distance from this company! More

by giovanne69 Verified Customer Verified Customer

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Javier was very accommodating and a pleasure to work with on the car purchase long distance. on the car purchase long distance. More

by rlschafer99328 Verified Customer Verified Customer

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I didn't feel pressured at all, I was only shown what I wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! More

by Joseph Sy Verified Customer Verified Customer

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BUY AT YOUR OWN RISK. Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to com Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to come on were done or would be addressed if it came back on. It came back on 24 hours later. I also found mold growing in the vehicle after i was told a thorough detail and inspection was completed. Also had a windshield wiper come off in the managers hand after I had been driving around all day in the rain wondering why it was making so much noise. They took possession of my vehicle for over 50 days only to give it back to me and the check engine light came on 15 minutes after leaving the dealership. Now they are refusing to fix the vehicle and stating that they have went above and beyond for me, however the original issue still exists. I have had to contact the Better Business Bureau as well as an attorney. TO BE CONTINUED... More

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Thanks to the great team of Infiniti of Lynnwood service and parts department for a great service. and parts department for a great service. More

by seattledirectauto Verified Customer Verified Customer

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Trade in was average but everything else was good. Financing was good. I am still waiting on my key fob. The car was missing a key fob and no one has contacted me since i left. Financing was good. I am still waiting on my key fob. The car was missing a key fob and no one has contacted me since i left. More

by daleeileen Verified Customer Verified Customer

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Great customer service, I strongly recommend going there this guys are very helpful and professional. this guys are very helpful and professional. More

by Victor G Verified Customer Verified Customer

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